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My apple TV (3rd Gen) won't connect to my iTunes library, despite being on the same network, all software up to date and following all instructions from the Troubleshooting section.  Can anyone help?

3906 Views 11 Replies Latest reply: Mar 23, 2013 8:46 AM by Big Cat RSS
chris_riot Calculating status...
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Jan 4, 2013 3:50 AM

I have restored the apple TV box to factory settings and re-input all the required account info, but it still won't connect.  iTunes is all set up for home sharing, but my iPad won't connect either so I don't know whether the problem is with iTunes or Apple TV.

 

When I try to connect to iTunes, Apple TV responds (after some time of trying) with "Could not connect to "iTunes Library".  Make sure the computer is on the same network as your Apple TV, the iTunes version is up to date, and iTunes is running".  I have done all this, yet still no luck.

 

Can anyone help?

 

Thanks!

Apple TV

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