1 Reply Latest reply: Jan 5, 2013 10:34 AM by BDAqua
LadyKatherinnne Level 1 Level 1 (0 points)

I need to know how to retrieve my old admin username and password to update my Mac. I've never done it [I know, super late], and it's gotten to the point where I can no longer upload music to my phone because of it.

 

Help!

 

Thank you

 

-Katherine.


MacBook, iOS 5.1.1
  • 1. Re: How do I retrieve my lost/forgotten administrator name and password?
    BDAqua Level 10 Level 10 (116,480 points)

    Hi Katherine, depends on OS version...

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

     

    2. When your computer finishes starting up from the disc, choose Utilities from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

     

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access the Menubar at top.

     

    1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.

    2. When your computer finishes starting up from the disc, choose Reset Password from the Installer menu at the top of the screen. (In Mac OS X 10.4 or later, you must select your language first.)

    Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Reset Password.

     

    Reset Password 10.7, 10.8...


    http://reviews.cnet.com/8301-13727_7-20087723-263/how-to-run-the-password-reset- utility-in-os-x-10.7-lion/

     

    Then Reset your Keychain...

     

    http://support.apple.com/kb/TS1544