Skip navigation

Purchased items won't load after OS6

312 Views 6 Replies Latest reply: Jan 5, 2013 4:41 PM by CitizenX RSS
DarkHuntress Level 1 Level 1 (5 points)
Currently Being Moderated
Sep 22, 2012 9:01 AM

After the OS 6 update I cant view my purchased items in the App store on any on my ipads. It just loads and loads but nothing ever appears. Is anyone else having this problem

iPad 3
  • Jimscriv Level 1 Level 1 (5 points)
    Currently Being Moderated
    Sep 22, 2012 11:16 AM (in response to DarkHuntress)

    Yes.  Though with iPhone 4S on ios 6.

     

    I've done a full restore (which resolved a similar proble with no music in itunes match) but Purchased is still  just a loading wheel - followed by a crash after 20 - 30 seconds.

     

    It works without problem on my iPad - so it IS available locally in my area.

  • CitizenX Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 4, 2013 10:38 AM (in response to DarkHuntress)

    I have the following in our household:

     

    iPad (original) with iOS 5

    iPad 2 with iOS 6

    iPad Mini with iOS 6

     

    The original iPad connects to the Purchased section of the App Store.  The 2 iPads with iOS 6 both will not load the Purchased section of the App Store.  Before the update to iOS 6 on the iPad2, it connected to the Purchased section with no problem.

     

    There is a problem with the Purchased section on the App Store with iOS 6.  It is not a server load issue.

  • HACKINT0SH Level 5 Level 5 (5,750 points)
    Currently Being Moderated
    Jan 4, 2013 9:56 PM (in response to CitizenX)

    This is a known issue that engineering has not fixed yet. It happens when you have too many items in your purchased list. The only work around at this time is to hide most of them.

  • CitizenX Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 5, 2013 9:06 AM (in response to HACKINT0SH)

    Well, I could see how that could become a problem except that my iPad (original model) does list the purchased items.  It hasn't dumped me back to the main screen at all.

     

    It has iOS 5.  The iPad 2 only started doing it after the update to iOS 6.

  • CitizenX Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jan 5, 2013 4:41 PM (in response to DarkHuntress)

    Here is my purchased list on an iPad with iOS 5.

    photo.PNG

    It continues to dump me to the main screen on iOS 6.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.