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HT5137: iOS: Force an app to close

Learn about iOS: Force an app to close

HT5137 icon jiggles but i cannot remove it

522 Views 10 Replies Latest reply: Jan 6, 2013 3:49 PM by Cscience1 RSS
Bilbop412 Calculating status...
Currently Being Moderated
Jan 6, 2013 5:35 AM

Apple told me to remove the camera after it jiggled, the little no entry sign did not appear therefor I could not remove my camera app. The camera does not work to the rear, sometimes the front facing camera will but sporadically, can i replace this phone for a samsung galaxy......never use apple again their crud

iPhone 4S, iOS 6.0.2
  • uselessSABOTAGE Level 4 Level 4 (3,680 points)
    Currently Being Moderated
    Jan 6, 2013 5:39 AM (in response to Bilbop412)

    First and foremost, "Apple told me to remove the camera after it jiggled"... why?   Why did apple tell you that?  What is wrong with your camera?  You know you cannot remove/delete any of the default apps (camera, calendar, maps, weather, etc).

     

    Have you taken the iPhone in for service?  And if you want to replace your phone, contact your carrier.

  • uselessSABOTAGE Level 4 Level 4 (3,680 points)
    Currently Being Moderated
    Jan 6, 2013 6:06 AM (in response to Bilbop412)

    Just and FYI, the Samsung phone you mentioned is Korean.

     

    Secondly, I still didn't understand what you said.  I believe you're trying to access the camera from the lock screen.

     

    I am not entirely sure this is a hardware/software issue.

     

    Good luck though.

  • Tom Gewecke Level 9 Level 9 (70,815 points)
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    Jan 6, 2013 7:22 AM (in response to uselessSABOTAGE)

    uselessSABOTAGE wrote:

     

    First and foremost, "Apple told me to remove the camera after it jiggled"... why?   Why did apple tell you that?

     

    I suspect they were referring to

     

    http://support.apple.com/kb/ht5137

  • FelipeV Level 5 Level 5 (4,335 points)
    Currently Being Moderated
    Jan 6, 2013 8:26 AM (in response to Bilbop412)

    If your iPhone is under warranty, they should replace it....

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Jan 6, 2013 2:43 PM (in response to Bilbop412)

    Walk your device into the nearest Apple Store and make a query there to be sure there isn't something going on that is out of your control, etc.

     

    Good luck in any case.

  • uselessSABOTAGE Level 4 Level 4 (3,680 points)
    Currently Being Moderated
    Jan 6, 2013 3:13 PM (in response to Tom Gewecke)

    Based on the OPs posts I NEVER would have guessed he was trying to use the multitasking switcher to close the camera app.  Perhaps I misread what they said. 

     

    To Bilbop412  I am sorry you feel that iphone is rubbish.  However, just because you don't understand something doesn't mean it is bad.  Everybody has different preferences and understandings of how things work. I know some people that I think are very technologically inclined that can't figure out iOS and I know people who are as you said you are "a techno-phobe" and get along great with iOS.

     

    I agree with K T take it in, have it looked at.  Your carrier is saying go to Apple because Apple provides the BEST service for their own products.  If your device is less than a year old more likely than not it is under warranty.  You really should check into it.

     

    Good luck

  • Tom Gewecke Level 9 Level 9 (70,815 points)
    Currently Being Moderated
    Jan 6, 2013 3:46 PM (in response to uselessSABOTAGE)

    uselessSABOTAGE wrote:

     

    Based on the OPs posts I NEVER would have guessed he was trying to use the multitasking switcher to close the camera app. 

     

    There's a reference (generated by the forums I think) to the HT for that in the subject line, but sometimes the connection is not so close....

  • Cscience1 Level 3 Level 3 (705 points)
    Currently Being Moderated
    Jan 6, 2013 3:49 PM (in response to Tom Gewecke)

    Restarting the phone might work.

     

    Hold power and home until apple logo appears. Then launch camera.

     

    Or go to restrictions, turn camera off then turn it back again.

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