Rudolfensis

Q: Cannot connect to AirPlay any more (AirPort Express)

I have been using AirPlay with my old AirPort Express for a few months without any problems.

 

After the recent iTunes update (I believe), it no longer works.

 

It shows this message for a long time:

 

Screen Shot 2012-07-28 at 20.30.22.pngConnecting to "AirPort"...

 

And then this:

 

Screen Shot 2012-07-28 at 20.34.19.pngAn unknown error (-15006) occurred while connecting to the AirPlay device “AirPort”.

 

 

After that, the option to play from the AirPlay speakers disappears in iTunes:

 

Screen Shot 2012-07-28 at 20.34.51.png

And I can no longer access the AirPort Extress via the AirPort Utility (5.6):

 

Screen Shot 2012-07-28 at 20.43.51.png

 

 

I have tried disconnecting the AirPort from the power, resetting it twice, and restarting my Mac.

 

What else can I try?

 

(I am running the latest Lion on my MacBook Pro.)

MacBook Pro, Mac OS X (10.7.2), 2.4GHz Core i7, SSD, Hi-Res Glossy

Posted on Jul 28, 2012 12:45 PM

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Q: Cannot connect to AirPlay any more (AirPort Express)

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  • by alkie4life,

    alkie4life alkie4life Dec 22, 2012 8:31 AM in response to pkmusic
    Level 1 (0 points)
    Dec 22, 2012 8:31 AM in response to pkmusic

    It's definately a problem with iTunes and not the Airports.  I have this exact same issue that I just found last night when I was trying to stream from iTunes.  I can stream from my iPad and iPhone directly to the Airports without issue.

  • by robot_dan,

    robot_dan robot_dan Jan 6, 2013 8:13 AM in response to Rudolfensis
    Level 1 (5 points)
    Jan 6, 2013 8:13 AM in response to Rudolfensis

    I too was having trouble getting iTunes to connect to my old Airport Express 802.11g - it would sit there saying "Connecting..." for a few minutes and then give up without any error messages. I tried restarting my computer, my Airport, my router, iTunes, etc., but nothing seemed to work.

     

    The frustrating thing was that Airplay was working fine from my iPad and iPhone.

     

    The final thing that seemed to fix it was to go to the terminal and type in:

    networksetup -setv6off Wi-Fi

     

    Once I did this, then iTunes connected almost immediately to my Express!

     

    I was also able to go back into the Network Settings and turn IPv6 back on to 'Automatic', and everything is still working.

  • by GJM Ohio,

    GJM Ohio GJM Ohio Jan 8, 2013 8:39 PM in response to Rudolfensis
    Level 1 (0 points)
    Jan 8, 2013 8:39 PM in response to Rudolfensis

    I found this: http://mactips.dwhoard.com/mactips/other-applications/fix-airplay

     

    Apple, really, it just "works"......

  • by Ewout2211,

    Ewout2211 Ewout2211 Jan 20, 2013 4:52 AM in response to GJM Ohio
    Level 1 (0 points)
    Jan 20, 2013 4:52 AM in response to GJM Ohio

    Thanks, it works!

    I had the same problem: connect to airport/atv from ipad/iphone was no problem, but from itunes on my MBP seems not to work anymore...

    turning off ipv6, restart itunes and atv/airport, and it works...

  • by DenisV,

    DenisV DenisV Jan 22, 2013 1:11 AM in response to GJM Ohio
    Level 1 (4 points)
    Jan 22, 2013 1:11 AM in response to GJM Ohio

    I had the same problem and the method in this link seems to have sorted it, although I had to twice force quit iTunes adn restart the mac mini after doing the Terminal commands, as iTunes went completely unresponsive.

     

    Thanks a lot!

     

    Where is Apple input to this?

  • by FreshLemongrass,

    FreshLemongrass FreshLemongrass Feb 13, 2013 3:01 AM in response to GJM Ohio
    Level 1 (0 points)
    Feb 13, 2013 3:01 AM in response to GJM Ohio

    GJM Ohio wrote:

     

    I found this: http://mactips.dwhoard.com/mactips/other-applications/fix-airplay

     

    Apple, really, it just "works"......

     

     

     

    Thank youuuuuu!!!!!!!

     

    After so many months of trying to get it to work - and giving up upon it - and now investing another hour of research - it finally works!!!!!!!! in just a couple of minutes!!!!!

     

    Even though I was a little scared about changing something with a terminal window, which I have never done before and didn't know what kind of damage I was going to do, it was so easy!

     

    To everyone else - don't give up and dont be scared - it is easy!

    Just search the Terminal window, and copy paste directly after the first line.

     

    TerminalWindow.gif

     

    (and as you can see, I couldn't turn off the Ethernet - only the Wi-Fi)

     

    Works brilliantly!!! Thank youuuuuuuuuu!!!

     

     

  • by Sajmani,

    Sajmani Sajmani Mar 8, 2013 11:08 AM in response to Nathan Jones2
    Level 1 (0 points)
    Mar 8, 2013 11:08 AM in response to Nathan Jones2

    Thanks!  Using the Airport Utility to set IPv6 to "Automatically" on my Airport Express fixed the issue.

  • by Advocate DaveLs,

    Advocate DaveLs Advocate DaveLs Mar 13, 2013 3:44 PM in response to Rudolfensis
    Level 1 (0 points)
    Mar 13, 2013 3:44 PM in response to Rudolfensis

    Turning off the IPv6 in wifi really does work.  I've experienced the same problem on my MacBook and iPhone and iPad.  After typing in the command, it immediately started playing music on my Airport Express speakers.  Thank you for the tip!

  • by Peter Knox,

    Peter Knox Peter Knox Apr 9, 2013 7:16 PM in response to GJM Ohio
    Level 1 (5 points)
    Apr 9, 2013 7:16 PM in response to GJM Ohio

    Yep, worked here as well. g version of the Express, latest version of Lion on an older 2006 intel iMac. Before turning IPv6 off through terminal on iMac, I tried connecting to the Exp from iTunes on a 2010 MBPro running the latest Mtn Lion and had no issues whatsoever.

     

    Thanks for the fix!

  • by SammyFro,

    SammyFro SammyFro May 28, 2013 6:34 AM in response to Nathan Jones2
    Level 1 (30 points)
    May 28, 2013 6:34 AM in response to Nathan Jones2

    OK, this was confusing but I found the way to change iPv6 with an older airport express, to get Airplay to stream through itunes and to the Airport Express.

     

    My network is as follows:

    1. Airport Extreme Base Station.

    2. Airport Express (older version) 802.11g version 6.3.

     

    I had downloaded the older airport utility 5.6.1 (the new one doesn't work with the older Airport Express) and both the Airport Extreme and Airport Express had the green dot, showing both were working. I opened the Airport Express using "manual setup" on the bottom left.

     

    1.jpg

     

    But under advanced tab in the Airport Express did not find anything related to iPv6.

     

    2.jpg

     

     

    However, and this is the key, I switched to the Airport Extreme Base Station. Under the Advanced tab of the Airport Extreme, the third menu item is IPv6. I set this to "Host" and the configure dialogue box popped up as "automatically" so I left it. I pressed "update," the two modems reset within 2 minutes.

     

    3a.jpg

     

    I relaunched iTunes 11.0.2 and then clicked the network setting and checked my Airplay network.

     

    4a1.jpg

    And everything worked. LIstening to some nice Art Blakely & the Jazz Messengers through Airplay.

  • by Chubbs4U,

    Chubbs4U Chubbs4U May 29, 2013 12:57 PM in response to robot_dan
    Level 1 (0 points)
    May 29, 2013 12:57 PM in response to robot_dan

    Robot dan that worked and I thank you.

  • by ThommieG,

    ThommieG ThommieG Jul 17, 2013 9:15 AM in response to Rudolfensis
    Level 1 (0 points)
    Jul 17, 2013 9:15 AM in response to Rudolfensis

    I'm running OSX 10.6.8 on a MacBook Pro, iTunes 11.0.2, Airport Utility 5.6.1, and an Airport Express set at 802.11g with Version 6.3. Airplay was working fine for a week and then all of a sudden I was unable to connect to a set of Airplay speakers with the (-15006) error. Quit everything and launched Airport Utility and checked the Interference Robustness box and voila up and working again. Then the next day same problem so went back in and unchecked the Interference Robustness and guess what, it is working again. I know this is a simple fix, but it worked for me. If the problem continues and I have to keep going back in to check and uncheck the box or if after a while this simple fix doesn't work I will use the previous postings more complicated method.

  • by skidemn,

    skidemn skidemn Mar 23, 2014 11:05 PM in response to SammyFro
    Level 1 (0 points)
    Mar 23, 2014 11:05 PM in response to SammyFro

    Thanks SammyFro!  I have the same setup and this fixed my problem.

  • by Osmiridium,

    Osmiridium Osmiridium May 17, 2014 5:19 PM in response to SammyFro
    Level 1 (0 points)
    May 17, 2014 5:19 PM in response to SammyFro

    Don't know if there is a new thread on this, but I am having the same problem trying to access a Gen1B AirPort Express (A1264) under Mavericks. Just want to use it to stream music via airplay. The AX works fine if attached to my home network, but will not work stand-alone at my cottage (which has no internet). AirPlay Utiliity does not seem to recognize it. I tried disabling IPv6 with no luck. Any ideas?

  • by MadMacs0,

    MadMacs0 MadMacs0 May 17, 2014 5:31 PM in response to Osmiridium
    Level 5 (4,791 points)
    May 17, 2014 5:31 PM in response to Osmiridium

    It's always a bad idea to post new issues to an older thread. The only people that might help you are some of the same people that have already responded with their ideas and happen to still be monitoring it. If you have tried everything mentioned here, start with a new thread to get the most benefit from the Forum. Explain your problem as well as the equipment and software you currently use (are you still running OS X 10.9.1? If not you should update your profile).

     

    That's just how this Forum works best for users.

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