14 Replies Latest reply: Dec 20, 2013 10:30 AM by it0uchpods
jjacobs198 Level 1 Level 1 (0 points)

Cana cracked screen be replaced?

  • 1. Re: Screen cracked
    mauijiminar Level 4 Level 4 (1,605 points)

    Yes but it will cost you. Contact Apple.

  • 2. Re: Screen cracked
    donn_96 Level 1 Level 1 (0 points)

    Apple can fix it but for a lot of money or if you still have a warranty they replqace it. You can also get it fixed at a repair shop that specializes in phones and ipods. they usually charge around $50-$100

  • 3. Re: Screen cracked
    Johnathan Burger Level 6 Level 6 (14,900 points)

    The warranty does not cover the screen.

    It does not cover accidental damage or abuse.

     

    If you have AppleCare + accidental damage is covered for a $50 fee.

    You only have 2 covered incidents.

    http://store.apple.com/us/product/S4689LL/A#overview

  • 4. Re: Screen cracked
    Texas Mac Man Level 8 Level 8 (45,790 points)

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.

     

    Apple will provide a replacement iPad for:

     

    iPad modelOut-of-Warranty Service Fee
    New iPad$299
    iPad 2, iPad$249

    You can get the glass replaced at 3rd party repair sources for less $, however, the Apple warranty will be voided.

     

    iPad Repair & Screen Replacement Services

    http://www.ifixyouri.com/16-ipad-repairs

     

    RepairZoom iPad Repair

    http://www.repairzoom.com/ipad-repair.html

     

    Mission Repair

    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm

     

     Cheers, Tom

  • 5. Re: Screen cracked
    Paulg133 Level 1 Level 1 (0 points)

    My screen cracked while sliding the ipad in and out of a case!

    4g 64GB IPAD 3 cost me a lot of money and even though Third party will repair for 100 usd apple are holiding me hostage for a warranty replacement at around half the cost of this very expensive machine...

     

    This is really poor.

    i was planning to go all Apple, Iphone, pad, mac after using PCs for a few years but my experience with the Ipad and the new Apple attitude has put an end to that.  Shame.

  • 6. Re: Screen cracked
    Demo Level 9 Level 9 (76,345 points)

    Was it an Apple case that you were using? Probably not.

     

    Accidental damage just is not covered under the warranty. That is not uncommon  Insurance policies or third party warranties might cover it, but not the manufacturers warranty. Manufacturer's warranties cover defects that occur that render the device unusable due to a manufacturing issue -  but not faults that occur due to user accidents.

  • 7. Re: Screen cracked
    Paulg133 Level 1 Level 1 (0 points)

    Havent seen an apple cover other thanthe very overpriced folding cover which i have and which is no use for anything outsideof the home and even then offers no protection to scratching up the back panel...     Problem is the screen cracked with a little pressure in the wrong place and apples plan for cracked screen is a massive bill. My mistake i thought the ipad was a serious mobile computing device but to be honest it is so limited , not by its power but by apples restricitions, that i have had to revert to using a laptop which is a real shame so now it is just fornthe kids to use.  If there had been a warning about this when i purchased it i would have taken out insurance.

  • 8. Re: Screen cracked
    770 Level 1 Level 1 (0 points)

    If you want you could replace it your self for around $20. its not all that hard and it would save you a LOT of money

  • 9. Re: Screen cracked
    Paulg133 Level 1 Level 1 (0 points)

    Just for information. Just got back from apple store in barclona. Who quoted 239 euros to swap my ipad 3 to repair the screen.

     

    Not a very happy customer!

  • 10. Re: Screen cracked
    imamuddin Level 1 Level 1 (30 points)

    well the easy way buy the parts you need so a screen and then open the bottom screws and then lift the screen up and then put the new one on then screw it back up carefully and tightlly however if you can't do it for so and so reason then take it to the apple store they will take about £80-90 or in dollars about $120-140 and it takesabout 1-2 weeks.

     

    by the way thats what i did and saved money if it is hard then take it to the genuis bar.

     

    thanks

  • 11. Re: Screen cracked
    fromsouth Level 4 Level 4 (3,245 points)

    "This is really poor.

    i was planning to go all Apple, Iphone, pad, mac after using PCs for a few years but my experience with the Ipad and the new Apple attitude has put an end to that.  Shame."

     

    If you ll find any other manufacturer, that will replace broken devices(pads, phones, computers) for free, please let me know. I ll go all in to that manufacturer too.

  • 12. Re: Screen cracked
    Chantini Level 1 Level 1 (0 points)

    Agree with you... Very poor service from such a rich company. Quite disappointing since I have several Apple products but will definitely think twice about buying other products.

  • 13. Re: Screen cracked
    fromsouth Level 4 Level 4 (3,245 points)

    First of all you didn't read my post, or misinterpreted it.

    Second I do not think twice, but hundred times before I buy something as expensive as electronics. I am cheap.

    As I have mentioned before: if any manufacturer was replacing broken/damaged products for free, we all would be buying those.

  • 14. Re: Screen cracked
    it0uchpods Level 1 Level 1 (0 points)

    You can replace the screen yourself

    If you post your generation, i can give instrutions and links for replacement parts.

     

    Good Luck

     

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    it0uchpods