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Promo Code Question

1269 Views 10 Replies Latest reply: Jan 20, 2013 5:09 PM by rusemane RSS
rusemane Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 6, 2013 12:08 PM

i downloaded a couple of promo codes and got them in a TextEdit document - they were displayed in chinese characters - what's up with that? now what di i do with them??

iBook, Mac OS X (10.7.5)
  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Jan 6, 2013 12:32 PM (in response to rusemane)

    You should have received an email too?

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Jan 6, 2013 1:00 PM (in response to rusemane)

    See the FAQ on redeem codeing in iTune Connect.

     

    Find a properly configured text editor to read that file....QuickView should work, at least, I think. In any case, mangled characters sounds like an issue on your end that could involve anything from corrupted fonts to a misconfigured OS X language setting.

     

    Still no joy, screenshot the mangled text here for opinions, and/or try fetching another small batch of codes.

  • Tom Gewecke Level 9 Level 9 (70,805 points)
    Currently Being Moderated
    Jan 6, 2013 1:26 PM (in response to rusemane)

    rusemane wrote:

     

    it's just these chinese characters in TextEdit - what am i missing?

     

    Chinese characters sometimes means you have the wrong encoding.  Do File > Open in Text Edit and make sure the Text Encoding window says UTF-8 or Western Latin 1.

  • K T Level 7 Level 7 (23,215 points)
    Currently Being Moderated
    Jan 6, 2013 2:26 PM (in response to rusemane)

    WLEMN37ARH93

     

    ...works. It's now used, so rely on it as a valid example (now consumed) and go for more.

  • Tom Gewecke Level 9 Level 9 (70,805 points)
    Currently Being Moderated
    Jan 6, 2013 2:38 PM (in response to rusemane)

    rusemane wrote:

     

    tried to open it with TextEdit UTF-8 to no avail

     

    Odd that TextEdit would not work -- it's typical of a text encoded as utf-8 being read as if it were utf-16.  The free TextWrangler may work better if you have to do it again.

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