Skip navigation

My notebook blacked out & Charger keeps Turing green & orange & laptop won't turn on

120 Views 1 Reply Latest reply: Jan 7, 2013 12:45 AM by clintonfrombirmingham RSS
John 124 Calculating status...
Currently Being Moderated
Jan 7, 2013 12:33 AM

My notebook blacked out & Charger keeps Turing green & orange & laptop won't turn on , I need your help.

MacBook Pro
  • clintonfrombirmingham Level 7 Level 7 (26,735 points)

    Which model MBP do you have (15" late 2011, for example).

     

    There are a number of things you could try - restarting in Safe Mode (start up with teh Shift key held down), resetting the SMC, etc., but I don't really think that those 'quick fixes' are going to help.

     

    If I were you, I would just take the machine into your local Apple Store and have them run diagnostics on the unit. If it's out of warranty, they'll give you an estimate for repair and will charge you nothing for the diagnosis and estimate.

     

    Sounds as if you've a hardware issue... maybe try running the Apple Hardware Test and see if you've any errors?

     

    Good luck,

     

    Clinton

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.