HT1600: Apple TV (1st generation): How to update Apple TV softwareLearn about Apple TV (1st generation): How to update Apple TV software
Welcome to the Apple Community.
If you are using ethernet, try the update with wifi.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
- Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
- Connect the micro USB cable to the Apple TV and to your computer.
- Reconnect the power cable (only for Apple TV 3)
- Open iTunes.
- Select your Apple TV in the Source list, and then click Restore.
If when you choose restore you get a message that the device cannot be found, download the file below
Then hold down the option key while choosing restore and select the downloaded file when prompted.