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iphone 4s calendar alert issue

19044 Views 46 Replies Latest reply: Feb 24, 2014 10:58 PM by NexusZero RSS
  • Peter dErrico Level 1 Level 1 (75 points)
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    Mar 8, 2012 6:19 PM (in response to Shidliwink)

    Thanks for the link to apple feedback. I'm following up on it. I'm not about to fool with the various reset suggestions. I second your suggestion for others to file bug reports, too.

  • Shidliwink Level 1 Level 1 (0 points)
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    Mar 10, 2012 5:35 PM (in response to Peter dErrico)

    Thanks for reporting, Peter, and thanks for posting the link to this discussion on the other similar thread.

  • CameronCA Level 1 Level 1 (0 points)
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    Mar 10, 2012 8:08 PM (in response to Shidliwink)

    I am having the same problem on my iphone 4. Extremely frustrating. Apple, please fix this asap!

  • starfinn Level 1 Level 1 (0 points)
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    May 9, 2012 2:29 PM (in response to Glimpsis)

    I have had the same problem..and thought it was still a problem although, I just did some test appointments and set the second alert for 15 mins before (first alert is set in default to one hour before) and the times didn't flipflop on any test I performed. (I did 3 tests). Is this problem resolved for others now too? Or is my iPhone just being agreeable today..?

  • Peter dErrico Level 1 Level 1 (75 points)
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    May 9, 2012 3:06 PM (in response to starfinn)

    still happens occasionally....

  • Shidliwink Level 1 Level 1 (0 points)
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    May 19, 2012 3:29 PM (in response to starfinn)

    Just to test this out, I created a new event using your parameters, 1 hour default, 15 minutes second alert, and it didn't switch on me!   Then I tried 1 hour default, 30 minutes second alert, and it switched.  I tried a second time with 1hour/15 minutes and it switched, too. 

     

    I appreciate the spirit of hope in getting this feature to work, but I'm done trying to find a workaround for this.  My alerts are switched at event creation pretty much every single time, and the alerts actually go off  about half the time.  I have just learned to not expect them to go off, so I spend  time checking the clock to make sure I'm not missing an apointment.

     

    If I could just get up the energy to storm into the Apple Store and demand... something.  I miss those golden days when my iPhone could do no wrong. 

     

    Please report this issue if it still gives you trouble: http://www.apple.com/feedback/iphone.html

  • NexusZero Level 1 Level 1 (0 points)
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    Jun 27, 2012 10:27 PM (in response to sherunswest)

    iPhone 4S iOS 5.1.1

     

    Tip

     

    I first ran into this and was aware of it today. I've wondered why I only got one alert some weeks. I was inputing my Saturday schedule and discovered the bug. Then found this forum. I've tested it and found a simple workaround.

     

    Before each alert, scroll screen all the way down to bottom and wait a second for inertial scroll to stop. Then input alert time.

     

    Can work by just scrolling down on second alert only, but I recommend just doing on both.

     

    Must wait for scroll to stop before clicking alert button or else it won't work.

     

    Good luck. Let me know how it works for you.

  • Shidliwink Level 1 Level 1 (0 points)
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    Jun 27, 2012 10:46 PM (in response to NexusZero)

    Uh, no.  That didn't work for me.  My favorite workaround is to simply enter the alert times in reverse order.  They switch like clockwork.

  • NexusZero Level 1 Level 1 (0 points)
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    Jun 27, 2012 10:50 PM (in response to NexusZero)

    Additional

     

    Adding alerts to already created appointment.

     

    At "Event Alert" for each alert. Pull screen up and then down. Let inertial scroll bounce down then up.

     

    Select alert time and done.

     

    This should keep alerts in line of how you choose them.

  • NexusZero Level 1 Level 1 (0 points)
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    Jun 27, 2012 11:07 PM (in response to NexusZero)

    I agree the workaround is not perfect. Input must be done slowly to get it to work.

     

    Otherwise your method works best when inputing fast. To input alert time closest to appointment first and furthest alert time second. Then when it switches the alert times are in order.

     

    Either way this is a silly rotten Apple bug along with the way off center Friday and Saturday.

  • tomib1 Level 1 Level 1 (0 points)
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    Oct 5, 2012 10:34 AM (in response to sherunswest)

    Well this issue is still not resolved! My problem started ever since I set up default alert times for my events to "1 day before" and that was a long time ago on iOS 5.1. or 5.1.1. (I'm not sure). Since then almost (but not) every time I create new event in my calendar and enter second alert time (first is already defined as default), alert times get switched. I have recently updated my iPhone 4 to iOS6 by doing fresh, clean install and I still have the same problem! Please Apple fix this ASAP!

  • NNBBCN Level 1 Level 1 (0 points)
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    Nov 3, 2012 3:52 AM (in response to sherunswest)

    I've discovered the calendar alert problem since January. I don't understand why APPLE haven't fixed this very annoying glitch yet. The calendar does not even send out an alert if first alert is set to "1 day before" and the alerts are switched.  Most of the time you can see the alerts are switched around before the event is confirmed or before I hit the "Done" button. But, there were times even after making sure the event is listed correctly before it's confirmed, the first and second alerts switch around at some point.

  • rbutler222 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 7, 2013 7:55 AM (in response to sherunswest)

    I have the problem and my Sr Apple Advisor alerted Engineering over a year ago and with many "to and fros" it is still not fixed.  As of yesterday, 01/06/2013, there is still no fix. When iOS 6 came out, I was really hoping that this fix would have been part of the update but it was not.  It may never be. 

     

    Unfortunately, nothing seems to get Engineering off their duff and make whatever code change it takes to fix.  As a disabled person who needs plenty of tome to prepare for any event, such as a doctor's appointment, this double alert is vital.

     

    Other than doing what one on this discussion suggested doing which was to reverse how you set your alerts and when the reverse, they will be in the right order, this is not the manner in which should be reacting to the issue. 

     

    At this point, I am copying this (my) comment here and the original complaint and send in an email to Mr. Cook in hopes he WILL rather than MIGHT get this done.  Maybe this will awaken the Apple iOS "fixit" team and get this done.  I don't recall this ever being an issue in iOS 4 or earlier.  In fact, I know it was not. 

     

    By the way, it's the same on the iPad, so it definitely is an iOS software issue.

     

    For those who set a second alert when creating an event in CAL, it might be only a minor inconvenience, but for mr, it is not.

     

    Nothing like being alerted for a Doctor's appointment 30 minutes before the appointment and then be re alerted 30 minutes later.  UGH!!!

     

    Lets hope for some good ol' Executive butt kicking by Mr Cook, and a fast result.  Thankfully, my many months of working with my Senior Advisor and his sending SRTs to Engineering are very well documented.

  • louie71 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 23, 2013 12:39 PM (in response to rbutler222)

    Not really an ideal resolution, but I set all me calendar default alerts to none and just manually enter the alerts and this has resolved this issue. It seems like any deviation from the default calendar alerts messes things up. Even with all the recent updates this issue still hasn't been resolved. Perplexing to me.

  • JohnnyDawg Level 1 Level 1 (20 points)
    Currently Being Moderated
    May 30, 2013 9:09 AM (in response to sherunswest)

    Just discovered this bug on my iPhone 5 running the latest iOS 6.1.4 after not getting a remider for a very important phone call.  I had set the first alert for "1 hour before", and the second alert for "5 minutes before".  Neither one of them went off, and after I realized I was late for the call, I checked the calendar item, and sure enough, they had been reversed.

     

    Just submitted a feedback bug report.  It just makes NO sense that Apple has let this bug continue for so long!

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