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Iphone 3G wont turn on past apple logo! Please help!

230750 Views 52 Replies Latest reply: Jan 23, 2014 2:07 PM by GusManZan RSS Branched to a new discussion.
  • gobear Level 1 Level 1 (0 points)

    I had the same problem.

    This is what you need to do.

    Do as what wjosten has said in the previous thread.

    When the iphone goes blank... this is what you need to do.

     

    1.  Unhook your iphone

    2.  Plug your iphone into a wall charger --> this will bring up the apple logo

    3.  Unplug from the wall charger

    4.  Wait until the Apple logo goes away (not sure if this is necessary..but this is what I did)

    5.  Reconnect to your computer.

    6.  It will ask the same question about how you need to "restore"... just say yes...since iTunes is already downloading, it won't do much.

    7. You may have to repeat steps 2-6 if the screen goes blank before the update is fully downloaded.

    8. When the update software is full downloaded, just click update...

    9.. The rest...you just click away...

  • gobear Level 1 Level 1 (0 points)

    I left out one key step (in bold)

    I had the same problem.

    This is what you need to do.

    Do as what wjosten has said in the previous thread.

    When the iphone goes blank... this is what you need to do.

     

    1.  Unhook your iphone

    2.  Plug your iphone into a wall charger --> this will bring up the apple logo

    3.  Unplug from the wall charger

    4.  Wait until the Apple logo goes away (not sure if this is necessary..but this is what I did)

    5.  Reconnect to your computer while holding down the "home" button

    6.  It will ask the same question about how you need to "restore"... just say yes...since iTunes is already downloading, it won't do much.

    7. You may have to repeat steps 2-6 if the screen goes blank before the update is fully downloaded.

    8. When the update software is full downloaded, just click update...

    9.. The rest...you just click away...

  • ervinmars Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 13, 2012 2:31 AM (in response to wjosten)

    I have some porblems with my iPhone 3g. When I turn it on, it just shows the apple logo and a black background. How am I gonna fix this? Please reply as soon as possbile. Thanks

  • duyano1 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 29, 2012 2:52 PM (in response to wjosten)

    Thank you very much..! you're a genius, it works. Thanks.

  • denbel Level 1 Level 1 (0 points)

    Thanks very much. This solved my question.

  • setapartscrapbooks Level 1 Level 1 (0 points)

    My friend showed up at my door this afternoon and handed me her phone with the apple logo frozen on the screen.  She couldn't do anything and didn't know what to do.  So what else do I do but google it.  We tried everything we could find - including everything in this post.  Nothing worked.  We finally got it to connect to itunes but the only option was to restore it to the factory settings, but she had never backed up her information and didn't really want to lose all of her contacts and some 600 photos and videos.  But nothing else was working and without apple care, she would have to go buy a brand new phone (or they would reset it) and she would still lose the info.  In a last ditch resort before restoring it, we wondered if her sim card would work in my old iPhone 3.  (Not understanding what all the sim card does, we gave it a shot.)  We pulled her sim card out and while I was trying it in my phone, within just a couple of minutes her phone lit up with a message saying "no sim card inserted" and in the background was her regular screen.  I put the sim card back in and everything had reset itself and was back to normal!  Not sure why this worked, or if it would work for anyone else, but if nothing else works, give it a try! 

  • haliknihudas21 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 10, 2012 9:22 PM (in response to wjosten)

    my iphone not responding already it only show the apple logo i cant even use it and its suck

  • kekai Level 1 Level 1 (0 points)

    i have the same problem.

    my iphone is a 16gb and jailbroken and i deleted all the data and settings and when it finished loading.. my iphone stayed on the apple black screen and does not move.. i have plugged it in to a charger and it will charge but still stays on the apple screen.. i tried the master reset.... and when i take the phone off the charger it dies...

    help please!

  • arjuntokhi Level 1 Level 1 (0 points)

    Hello, Ive never had this problem for 3 years with my iphone 3gs (16gb) until a couple of weeks and the same thing... it wont start cause its stuck on the apple logo, I wasnt restarting anything, i just ran out of battery and so now ive tried to restore it more than 4 times but unfortunatly its not working... i found your comment different and also other people's iphones got fixed by this... so i thought that i will give it a try but still not working, tried what you said and right now im just normaly restoring it without recovery mode, and really hope that it works. This is a software problem and so i think taht i can fix it but has anyone else got and other formulas that i can try to get my iphone back?... please help, i really hope that i can get it to work by doing this, tell you later what happens. Also i have a really good experience with iphone and thats why i have 3 and really hope that i can get it to work... please Help!!!

  • agusmllobet Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 15, 2012 9:22 PM (in response to wjosten)

    thanks a lot! I can restore it now =)

  • furiousking Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 4, 2012 11:26 AM (in response to wjosten)

    Had a same prob bro but after reviewing ur the details u mentioned my problem is solved now thanx.

  • norman.ej Level 1 Level 1 (0 points)

    Thanks for mentioning the 30 seconds! I was about to give up until I tried that and now restoring. I had even taking my 3G into the Apple store and was told to junk it, possible water damage.

  • TwinFolk Level 1 Level 1 (0 points)

    This is what I did and it worked for me.

     

    http://www.youtube.com/watch?v=jOKu0DxQbiA

  • natashafromaz Level 1 Level 1 (0 points)

    i have the same issue, my friend was playing with it and i got it back and now it won't turn on. it doesn't go past the apple logo. and im not anywhere near my home computer im at school and don't know how to make it  work. please help

  • paulcb Level 6 Level 6 (18,675 points)

    Try a Reset... press the home and sleep/lock buttons until you see the Apple logo, ignoring the slider. Takes about 5-15 secs of button holding and you won't lose any data or settings.  You may need to hold the buttons for as long as a minute.

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