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TS3281: iOS: Not responding or does not turn on

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TS3281 completely stuck on iTunes recovery mode

121 Views 3 Replies Latest reply: Jan 7, 2013 9:57 AM by lllaass RSS
YellowSaga Calculating status...
Currently Being Moderated
Jan 7, 2013 6:24 AM

hi,

I got an ipod touch its very old probably 1st gen or 2nd. its stuck on recovery mode and iTunes identifies it but it keeps giving error of 1604 i restarted my mac and connected to it, but its still not working it keeps on going to the recovery mode.

 

After trying many hours of prssing home button and off button it still doesn do anything.

 

Please help.

iPod touch
  • lllaass Level 10 Level 10 (135,155 points)
    Currently Being Moderated
    Jan 7, 2013 9:27 AM (in response to YellowSaga)

    Error 1604

    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.

    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:

    1. Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    2. Restore and wait for the error.
    3. When prompted, click OK.
    4. Close and reopen iTunes while the device remains connected.
    5. The device should now be recognized in Recovery Mode again.
    6. Try to restore again.

    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.

  • lllaass Level 10 Level 10 (135,155 points)
    Currently Being Moderated
    Jan 7, 2013 9:57 AM (in response to YellowSaga)

    All I can suggest is to make an appointment at the Genius Bar of an Apple store.

    Apple Retail Store - Genius Bar

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