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How to get computer to recognize printer.

228 Views 2 Replies Latest reply: Jan 7, 2013 7:44 PM by LDoza45 RSS
LDoza45 Level 1 Level 1 (15 points)
Currently Being Moderated
Jan 7, 2013 9:44 AM

Old HP 4380 that computer recognizes, died. Have prior HP psa 2210 but it is not recognized.

How do I get it recognized to use?

MacBook Pro, OS X Mountain Lion, 13" 2.7
  • PAHU Level 6 Level 6 (14,400 points)
    Currently Being Moderated
    Jan 7, 2013 12:55 PM (in response to LDoza45)

    With reference to this Apple article about printer drivers available from Software Update, it seems that there is no driver for your PSA 2210. But there is PSC 2200 series listed. Would this be the same model?

     

    If it is, when you connect the printer to the Mac via USB cable, if it is not being added automatically and it is not appearing in the Add printer view, then it could be the USB cable at fault. So try another cable for starters. I would even suggest you buy a new cable, as older cables have been known to fail on the newer Mac's.

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