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Iphone 5 Battery Drain ****FIX****!!!!!

257095 Views 293 Replies Latest reply: Mar 18, 2014 3:16 AM by Paulo Goulart RSS Branched to a new discussion.
  • Taks74 Calculating status...
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    Jan 1, 2013 9:27 PM (in response to Rfkhalifa)

    I agree. All I expect from Apple is to acknowledge there is a problem and potential timeline when they plan to fix it.

    That is the least expectation  from a multinational brand in terms of customer support and satisfaction.

     

    I have not seen single  official acknowledgement in this forum by Apple to indicate either an OS or hardware or Configuration problems for the battery drain issue with iPhone-5.

  • David098 Calculating status...
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    Jan 2, 2013 2:17 AM (in response to Taks74)

    Close to two weeks now still no update great for a premium product making us wait months for a fix.

  • cns187 Calculating status...
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    Jan 2, 2013 7:25 AM (in response to tbkonwso)

    Don't you guys realize this is Apple screwing around with their consumers.  You mean to tell me they can't put a better battery in their device, let alone come out with an update that will address this issue?

     

    Think about it, they change the dock connector and give you a garbage battery which means what?  You need to buy additional chargers at $50!!

     

    it is all about $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$ $$

  • sarahwilsonmark44 Calculating status...
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    Jan 2, 2013 7:38 AM (in response to cns187)

    I Agree they are messing us about this is becoming a down hill company.

  • Mason buried89 Calculating status...
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    Jan 2, 2013 7:51 AM (in response to Taks74)

    How do I fix this? Any tips or tricks its driving me up the wall trying to find out the problem is

  • sekelani Calculating status...
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    Jan 2, 2013 9:35 PM (in response to tbkonwso)

    I'm shocked.  First day of good battery life http://imgur.com/RKpSO

    Two hours were connected to Wi Fi but the rest was all LTE and 3G.

    I'm pretty confused. It's like the phone has its periods lol. One days its happy the next it's not.

  • Beitzdk Calculating status...
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    Jan 5, 2013 9:33 AM (in response to tbkonwso)

    I've had the same problem. I notice when you put the phone speaker up to your ear the one on the bottom of the phone you tend to hear a hissing sound, sometimes it goes away sometimes it don't. If you close all the apps that you have open It seems to stop.

  • orville747 Calculating status...
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    Jan 7, 2013 2:03 AM (in response to tbkonwso)

    My i phone 5 battery has no problems whatsoever.. i got on ebay and bought a 12000mah external battery and leave i constantly tethered via the umbilical cord...problem solved... it actually lasts a full day now... in discussion with apple now to see if one day i might be able to uncouple it..not hopeful though

  • Wadergillon8 Calculating status...
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    Jan 7, 2013 2:37 AM (in response to Taks74)

    My battery life has been horrible the phone drop around 40% overnight just in standby mode.

  • AaronTyler Calculating status...
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    Jan 7, 2013 11:44 AM (in response to tbkonwso)

    My battery life has been TERRIBLE. I'll be good to get 4-5 hours use. I fully charged it last night, took it off the charger and let it sit in standby. I woke up this morning and my battery had dropped from 100% to 85%. 15% drop in battery WITH NO USE. I have tried everything from diming my screen, closing apps, turning off notifications, turning off location services, still does no justice and takes the point out of having an iPhone. Does Apple even read these? Do they know? Judging from all the comments & disscussions here, this is a immediate issue. I don't think its the phones, its the software running them. There is a bug in iOS 6.0.2 that is a battery eater.

  • Varo-Skywalker Calculating status...
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    Jan 7, 2013 9:24 PM (in response to tbkonwso)

    I don't think the problem is with the icloud set up. I am not using any of the icloud features and still my phone is draining the battery like crazy. 15 minutes of use is almost equal to 10% of battery drain. I'm not happy with this problem. I wonder if I really need to replace this phone for another one ( another iphone 5 ).

    How many people is having the  same problem with the battery drain issue?

  • Big Barlow Level 1 Level 1 (40 points)
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    Jan 7, 2013 9:43 PM (in response to Wadergillon8)

    If your battery is draining rapidly it us likely you have a corrupted OS installed.

     

    Thus is nothing intentional it is something that can occur on all types of computers.  It is very easy to check for this type of corruption.  Go to Settings>General>Usage. Scroll down a bit.  You will see Standby and Usage times. Standby us the amount of time the device has been off the charger since the device was fully charged.  Usage is the amount if time the device had been in use.  If these times are identical or close then it is very likely that your device has OS problems.  It needs to be restored.  Now you can read Ht1414 on how to restore the device.  But the key thing is to SET UP AS NEW.  If you restore from a back up it will likely put the issue back on the device.

     

    Now if your standby and usage are not similar you probably have auto lock set to never or 5 minutes and your brightness set too high.

     

    ALSO if you live in a rural area that does not have nearby towers.  Your device will expend more battery power trying to increase signal.

     

    Apple.com/batteries may also help

  • JLaT Calculating status...
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    Jan 8, 2013 2:48 AM (in response to Big Barlow)

    I restored and set up as new three times, made sure not to download any backups, brought it in to Apple, had them restore as new...nothing worked. Had to get a new phone and have been avoiding downloading 6.0.2 on this one, it works fine.

  • Jones Johnson12 Calculating status...
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    Jan 8, 2013 4:47 AM (in response to JLaT)

    Great on my third exchange still same issue.

    Apple stop using your customers as BETA testers.

  • Taks74 Level 1 Level 1 (0 points)
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    Jan 8, 2013 5:37 AM (in response to Jones Johnson12)

    I am a  bit confused about this forum hosted by apple, is this forum to track problems and update community about solution,action or is just a discussion board ?

     

    Reason been the battery drain problem is plaguing numerous people across the world and yet not a single acknowledgement or guidance from apple team on this issue, are we all just wasting our time putting our concerns , issues  here ?

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