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MacBook Pro Logic Board Failure

481714 Views 1,304 Replies Latest reply: Apr 14, 2014 3:59 AM by TomFlint RSS Branched to a new discussion.
  • MauT0R Calculating status...
    Currently Being Moderated
    Jan 8, 2013 6:24 AM (in response to Keith Walsh)

    My early 2011 MBP 13" has a logic board problem (again). The logic board was first changed, under warranty, 11 months after purchase. It was turning off randomly.  Now the screen's back light stopped working. I left the machine at the genius bar where they tested the machine ( new screen, new RAM) but they couldn't fix the problem. Their conclusion, logic board failure. But this time my MBP is not under warranty, so I couldn't fix it.

     

    My MPB is only 15 months old and the logic board has failed twice . This is my first MBP and I don't understand how can the logic board fail twice in such a short period of time.  Does anybody have any idea what to do in this case ?  Who should I address to ?  Any chances that I can get it repaired free of charge ?

    Thanks a lot

  • laundry bleach Level 5 Level 5 (6,875 points)
    Currently Being Moderated
    Jan 8, 2013 6:50 AM (in response to MauT0R)

    Contact Apple using www.apple.com/support/contact if you are in a country that supports it or call the appropriate phone number on this page. Alternatively carry the MacBook Pro in to an Apple retail store or service provider to ask for an estimate.

     

    It never hurts to ask.

  • Shootist007 Level 6 Level 6 (16,640 points)
    Currently Being Moderated
    Jan 8, 2013 8:52 AM (in response to MauT0R)

    My post to you was removed. Hopefully you got it in an Email. I suggest you take my advice from that post.

     

    Good Luck and Best Wishes.

  • Poikkeus Level 4 Level 4 (2,775 points)
    Currently Being Moderated
    Jan 8, 2013 9:05 AM (in response to MauT0R)

    MauT0R wrote:

     

    My early 2011 MBP 13" has a logic board problem (again). The logic board was first changed, under warranty, 11 months after purchase. It was turning off randomly.  Now the screen's back light stopped working. I left the machine at the genius bar where they tested the machine ( new screen, new RAM) but they couldn't fix the problem. Their conclusion, logic board failure. But this time my MBP is not under warranty, so I couldn't fix it.

     

    My MPB is only 15 months old and the logic board has failed twice . This is my first MBP and I don't understand how can the logic board fail twice in such a short period of time.  Does anybody have any idea what to do in this case ?  Who should I address to ?  Any chances that I can get it repaired free of charge ?

    Thanks a lot

     

    Sorry for your awful luck.

     

    To address your questions: The causes of Logic Board problems are imperfectly understood. However, Apple solders the MBP logic and graphics board, which can under certain conditions lead to weakened solder points). For many users, computing at high temperature or typing on your lap can weaken these solders over time.

     

    You may find several answers to your question by reading this completely:

     

    http://logicboardmac.blogspot.com

  • lawmantake3 Calculating status...
    Currently Being Moderated
    Jan 9, 2013 6:24 AM (in response to Keith Walsh)

    Hi, I'm from Manila Philippines, my 13 month old MBP also died last year after I upgraded to OSX, I took it to the Apple service center and told me it needs LB replacement, my unit was out of warranty hence LB is for P50,000 or USD1,200 which a new Mac would cost P64,000. Of course I did not have it repaired as of late. My neighbor's MBP's LB died too and now being used as a paper weight for the same reason. From the thread here I can see that the LB issues are prevalent and Apple should do something about it.

    I bought the Mac on the notion that it was supposed to last longer than any computer in the market since it is expensive, but I was wrong and I feel short changed.

    ****, I still went for the I5 despite this but now I am planning to trade it in for the S3 because I cannot forget my despair everytime I see my MBP on the table, worthless.

    I thought I was the only one who got my MBP fried, dead MBPs should be recalled.

  • Anic264b Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 9, 2013 9:25 AM (in response to lawmantake3)

    It's incredible and amazing how many Apple computers have a logoc board failure! And, of course, we can only count the people who tell their story on the forum(s)!

    Aren't the guys at the various Apple centers around the world not tired of repeating “It's the logic board that must be replaced” 10 times per day?

  • Tom Herman Calculating status...
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    Jan 9, 2013 9:58 AM (in response to Anic264b)

    Pretty much all the individual semiconductor and passive components are integrated onto the "Logic Board".   The other main sub-assemblies being the drives, keyboard, and display.

     

    When there is a hardware failure other than drives, chances are it will be something on the catch-all "Logic Board".

  • Anic264b Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 9, 2013 3:56 PM (in response to Tom Herman)

    Yes, I know that, but for the price of a Mac, one might expect only a subset of them have a bad LB. If not, then the price is too high.

  • laundry bleach Level 5 Level 5 (6,875 points)
    Currently Being Moderated
    Jan 9, 2013 4:03 PM (in response to Anic264b)

    So you are saying that there are no Macs that have good logic boards? That is patently absurd. The machine I am using currently to write this is a mid-2007 MacBook Pro and while it has had a couple of small repairs, the logic board is fine.

  • Anic264b Level 1 Level 1 (10 points)
    Currently Being Moderated
    Jan 9, 2013 4:07 PM (in response to laundry bleach)

    No, sorry, that's not what I meant. English isn't my native language, so please excuse me if I used an incorrect word. By “subset”, I meant “less than the actual number”.

  • lenn5 Level 4 Level 4 (2,530 points)
    Currently Being Moderated
    Jan 9, 2013 8:01 PM (in response to MauT0R)

    Try giving Apple Customer Relations a call. Call AppleCare then ask to be transfered to an Apple Customer Relations person.

  • macssam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 10, 2013 3:11 AM (in response to laundry bleach)

    if you never use it it will last longer

    under normal conditions MBP will fail 100%

    I still wonder why this is never covered in any reviews
    as there are more and more victims

     

    if you remember the movie "disclosure" with Michael Douglas

    you know that it's all about money and power

    the products and consumers are not important ...

  • macssam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 10, 2013 3:13 AM (in response to lawmantake3)

    the exact same thing happened to me and I was quoted the same price too ...

  • macssam Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 10, 2013 3:16 AM (in response to Poikkeus)

    they are still installing the same rubbish

    so they can make more profit ...

  • TYDYsails Calculating status...
    Currently Being Moderated
    Jan 10, 2013 8:27 PM (in response to Keith Walsh)

    My LBP is now working. Of course , no thanks to Apple. The total cost, as I previously reported, was 66 UKP to confirm the fault and 450 UKP to fit a new logic board. I am still waiting for the reimbursement for my iMac 27 HD failure. Not entirely Apple's fault, but try calling them via satellite telephone from the Caribbean. (Why do they use a girl with a really annoying Scottish accent?). Yes, some of us actually use laptops that are not connected to our home networks - and that is why we need DVD drives.

     

    Now I see this: http://www.johnlewis.com/231740125/Product.aspx

     

    Yes, a lasptop with a non-glare screen, an i7 processor and the rest:

     

    http://d3aensyvlglrq6.cloudfront.net/jl_assets/build/space.gif   

    http://s7v1.scene7.com/is/image/JohnLewis/231740125?$product$

    http://d3aensyvlglrq6.cloudfront.net/jl_assets/build/zoom.gif Gallery | Zoom (opens a new window)

     

       http://s7v1.scene7.com/is/image/JohnLewis/231740125alt1?$preview$  http://s7v1.scene7.com/is/image/JohnLewis/231740125alt2?$preview$  http://s7v1.scene7.com/is/image/JohnLewis/231740125alt3?$preview$  http://s7v1.scene7.com/is/image/JohnLewis/231740125alt4?$preview$

     

     

    Product Information

    The Samsung Chronos 700Z5C-S03 is a high performance laptop that boasts super fast processing speeds thanks to its hybrid hard drive and Intel’s i7 processor. Complete with an anti-reflective SuperBright screen in a compact, aluminium chassis, the Chronos even boasts powerful dedicated graphics to deliver the best performance from your media and games.

    Highlights:

    • The quad core Intel Core i7 Processor combined with 8GB RAM will make everything you do lightning fast. You’’ be able to multi-task with confidence and work with multiple windows at the same time. Even the most demanding applications and media files will open in a flash.
    • The huge 1TB hard drive will allow you to store everything you need all in one place, from documents and photos to music and video libraries. In addition the 8GB SSD with ExpressCache™ technology gives faster start up times and loads frequently used programs twice as fast.
    • 1GB Nvidia GeForce Graphics will push your gaming to the limit and provide smoother, undistorted graphics. Nvidia Optimus technology also works to balance extraordinary visuals with longer battery life for the best of both worlds.
    • The 15.6-inch 1600x900 anti-glare screen gives sharper detail and bolder colours for optimum viewing of videos and photos in high definition.
    • Gigabit ethernet makes faster networking a reality. Ideal for better response times when gaming or streaming Full HD movies and programmes through your home network.
    • Reverse time with the Samsung Anti-aging battery technology. It keeps 80% of the original capacity for up to 1000 recharges. That’s 3x more than an average battery cycle giving you longer battery life.
    • Stereo speakers give a combined output of four watts while a dedicated subwoofer unleashes more detail from your music than you ever thought possible.
    • An array of connections, including USB 3.0, HDMI, Bluetooth 4.0 and built in Wi-Fi. There’s even a high definition webcam to help you stay in touch with loved ones.
    • WiDi support allows you to synchronise your laptops display with compatible TVs. Get to work on the big screen, or just enjoy your games and movies the way they were meant to be seen.

     

    Much as I love Apple, and I have used Apple since 1986, the end is nigh. The kids can keep their iPads and iPhones - but not on my account anymore.

     

    Thanks for your continuing support and help Mr. Cook. Now match that. Sorry, forgot to mention, this has a 3 year guarantee and costs 800 UKP.

     

    Bye bye

     

    TY

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