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HT2500: Mac Basics: Mail (Mac OS X v10.6 and earlier)

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HT2500 emails have gone

235 Views 3 Replies Latest reply: Jan 8, 2013 9:32 AM by seventy one RSS
katharinegarland Calculating status...
Currently Being Moderated
Jan 8, 2013 6:37 AM

Turned on my computer this morning to find all emails all gone and it is asking me to set up an account again. If i set up again will my saved emails be restored?

Mac OS X (10.6.8)
  • seventy one Level 6 Level 6 (8,445 points)
    Currently Being Moderated
    Jan 8, 2013 7:56 AM (in response to katharinegarland)

    Who held your account previously.  They should have copies somewhere.  Contact them and ask.

  • cathy fasano Level 2 Level 2 (340 points)
    Currently Being Moderated
    Jan 8, 2013 9:02 AM (in response to katharinegarland)

    Ok, this is a silly question -- are you sure that you are logged in to YOUR account, and not a separate system administrator account?

     

    (Been There Done That Got The T-Shirt)

  • seventy one Level 6 Level 6 (8,445 points)
    Currently Being Moderated
    Jan 8, 2013 9:32 AM (in response to katharinegarland)

    If you have Time machine enabled, set your page to Mail > go into Time Machine > then scroll back.   You should reach a time when the mailboxes existed and you can then click 'restore'.   Then cross your fingers.

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