343 Views 2 Replies Latest reply: Jan 8, 2013 2:52 PM by ger88555
Computer: Windows XP, up to date.
My 4th Gen iPod died years ago, but I kept it so that I could maybe hack into it one day and fix it. Last week, my boyfriend reset it and it magically started working again. (Trust me, I tried to reset and fix it when it first died and nothing happened.)
I have completely uninstalled and reinstalled iTunes, Quicktime, etc. Windows XP is up to date. I've uninstalled and reinstalled the driver. I've even created a new user and opened iTunes in safe mode with iPod disk mode enabled. I've tried a different cable and a different computer, but all still the same result.
When I connect to iTunes, it nearly freezes the program AND Windows Explorer. iTunes says that it is corrupted and needs to be restored. I tried to restore it recently, but it gave me the 1415 error.
When it first died, it gave me the sad folder icon and made sounds that indicated to me that the hard drive was failing. Now, it doesn't make the same sounds, but it doesn't sound 100% ok. In diagnostic mode, it seems that the scans for the HDD pass, but I'm not sure what exactly all the results mean, though I tried to Google it.
So I'm wondering if it's the logic board, the hard drive, the hard drive cable, or some combination. Any suggestions?