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Magic Mouse Loses Connection

231164 Views 341 Replies Latest reply: Apr 3, 2014 1:40 AM by ken9350 RSS Branched to a new discussion.
  • animist08 Level 1 Level 1 (5 points)
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    Nov 29, 2012 3:34 AM (in response to slothead)

    Try not to get so upset.

  • slothead Level 1 Level 1 (0 points)
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    Nov 29, 2012 3:36 AM (in response to animist08)

    Sorry, I didn't mean to sound upset.  I'm not really.  Just conversing/suggesting.  Was it the word "wasting" that made you think that?

  • animist08 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Nov 29, 2012 3:40 AM (in response to slothead)

    That's ok. I just thought you may have had one too many caffeinated beverages when scolding El Deano for "wasting" 20 bits of bandwidth.

  • slothead Level 1 Level 1 (0 points)
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    Nov 29, 2012 3:43 AM (in response to animist08)

    Yeah, I was out of line.  I waste a LOT more than that!

  • Tifferlee Calculating status...
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    Dec 6, 2012 7:50 PM (in response to Barry Hemphill)

    Thank-you Barry.   I just made my mouse a favorite and hoping this helps with my lost connection issue.    Fingers crossed.

  • animist08 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 6, 2012 8:09 PM (in response to Tifferlee)

    Today I'm unsubscribing from this Magic Mouse post because I found that Duracell batteries did indeed solve all my problems. Prior to using Duracells I had all the classic Magic Mouse connection issues. I did the folded paper thing, I ensured a snug battery fit, I used batteries with reduced shoulders (so the positive end made good contact). If you haven't done so, at least try Duracell AA batteries. I still don't know why, and I don't care to. I'm just happy that I never turn my Magic Mouse off and it still works immediately. Thanks little Duracell bunny.

  • slothead Level 1 Level 1 (0 points)
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    Dec 7, 2012 2:43 AM (in response to animist08)

    You may not see this unless you actually hung around  (rather than immediately unsubbing), but I think you will be unpleasantly surprised.  The Duracells don't always work for me (well enough that I can live with them, but I still get the ocassional disconnect) but YMMV.  Good luck.

  • El Deanio Level 3 Level 3 (735 points)
    Currently Being Moderated
    Dec 7, 2012 8:42 AM (in response to animist08)

    animist08 wrote:

     

    Today I'm unsubscribing from this Magic Mouse post because I found that Duracell batteries did indeed solve all my problems. Prior to using Duracells I had all the classic Magic Mouse connection issues. I did the folded paper thing, I ensured a snug battery fit, I used batteries with reduced shoulders (so the positive end made good contact). If you haven't done so, at least try Duracell AA batteries. I still don't know why, and I don't care to. I'm just happy that I never turn my Magic Mouse off and it still works immediately. Thanks little Duracell bunny.

    Did you see my photo?  A duracell is like the smaller one on the left.

  • animist08 Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 8, 2013 6:27 PM (in response to slothead)

    Yep, that's true. I might have only have 1 disconnect a month but I usually find that only happens when the battery dips below 15%. Maybe the Duracells have more of a consistent power delivery to keep Bluetooth working 95% of the time, maybe they experience less drain, maybe Apple Labs designed,built & tested the MM using Duracells, it doesn't matter. People: if you're having problems with your MM try Duracells and fit them snugly because I think the folded paper thing is relevant. It's worth paying the extra for minimal anxiety.

  • qiniso Calculating status...
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    Jan 22, 2013 12:49 AM (in response to ArnieB)

    I recon its a software  problem not battery isues only Apple can fix this...

  • javatoid Level 3 Level 3 (670 points)
    Currently Being Moderated
    Jan 23, 2013 12:00 PM (in response to ArnieB)

    This is driving me crazy. I've tried various suggestions here, but nothing is working. I've lost my mouse connection 5 times already today (and had to reboot to get it back).

     

    I really think the "solution" is for Apple to make a wired version of this mouse, because their Bluetooth approach simply doesn't work.

  • erlened1265 Calculating status...
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    Jan 29, 2013 1:34 PM (in response to NH1972)

    I put the paper there and it connected right away.

    I hope it keeps working.

    Thanks for the suggestion.

  • tblizard Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 14, 2013 6:00 PM (in response to ArnieB)

    I recently had to replace the original batteries in my Magic Mouse. I had never had connection dropout problems with the batteries that came with the mouse, but after putting in a fresh set of Eveready Super Heavy Duty (black) batteries, I started having dropouts that were so frequent that the mouse became unusable and I resorted to the trackpad.

     

    I search the net and found the numerous references to the problem being caused by the batteries making a poor connection to the terminals, and the use of paper, tin foil etc to improve the connection.

     

    This got me wondering and I decided to change to a heavier duty battery, and installed new Energizer batteries instead. Since then I haven't had any problems.

     

    I then went back and compared the Energizer and Eveready batteries to see if I could work out what the difference was. It was immediately apparent. When putting the two batteries side by side, the Energizer batteries are easily 2mm longer than the Eveready batteries. This will account for a much more solid and stable connection between the battery and the terminal.

     

    I strongly recommend the Energizer battery ... and this may account for why the Duracell battery seems to be a reasonable fix as well.

  • genchz Calculating status...
    Currently Being Moderated
    Feb 15, 2013 12:39 AM (in response to ArnieB)

    I just can't accept the idea of using a specific type of batteries after paying a fortune to a mouse. I sent my Magic Mouse back to Apple and it turned back perfectly working with any batteries though it took 2 months in the service.

  • slothead Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 15, 2013 2:38 AM (in response to genchz)

    Can we please end this discussion?  We all know the bottom line:

     

    The battery compartment is not properly designed. The positive contact in the battery compartment is to deep for all AA batteries to make continuous contact.  The batteries (if not manufactured with long positive terminals) have to be exactly positioned to prevent some random movements of the battery from causing an interruption of the necessary contact.  Apple makes mistakes too and they also can't control the manufacturing tolerances of all AA bateries.

     

    Personally I am unsubbing from this thread because I am tired of hearing everyone's input (that always seems to end up saying the same thing.  Maybe if enough of us unsub, it will just go away (there is much less of a chance that Apple will ever get the message that they need to better design the battery comparment of the mouse - even though all they have to do is thin the plastic that separates the battery from the positive mouse contact).

     

    Bye-bye.

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