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TS3424: iPhone: Troubleshooting activation issues

Learn about iPhone: Troubleshooting activation issues

TS3424 "no signal" in menu bar?

156 Views 1 Reply Latest reply: Jan 8, 2013 7:15 PM by brad805 RSS
jamesbarrat Calculating status...
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Jan 8, 2013 5:52 PM

I have a new iphone 5. I've set it up and restored it twice, but never get a signal. Always "no signal" in the menu bar. Do I have to deactive my iphone 4 first, and how?

iPhone 5, iOS 6.0.2
  • brad805 Level 5 Level 5 (7,285 points)
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    Jan 8, 2013 7:15 PM (in response to jamesbarrat)

    Contact your Carrier for your iPhone 5 and have them activate the service for it. If you want to use the same phone number as you use for your iPhone 4, then obviously in one instant they will deactivate your iPhone 4 and then activate the iPhone 5.

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