14 Replies Latest reply: Jan 12, 2013 2:40 PM by Linc Davis
Warren Amole Level 1 Level 1 (15 points)

I installed 10.8.2 on my 24" iMac (2007 era) when the notification popped up but when it restarted, after a few minutes of the faint question mark, I got the panel offering a choice between reinstalling from Time Machine, reinstalling the OS, running disk utility, and using Safari to trouble-shoot. 

 

If I select the Time Machine option, I can see all the Time Machine backups but they are grayed out and ultimately unselectable.

 

If I run the Disk Utility, both the verify and repair selections run on the internal 500Gb hard drive successfully.  The verify runs successfully on the Le Cie, but not the repair selection  -  it doesn't seem to end, appears to fail.  

 

When I chose to reinstall the OS, I get a message reporting that my installation is being veryified but then a non-descript error message occurs indicating I can't complete to installation.

 

Safari seems to work fine.    I am hoping someone has a suggestion other than starting over.


Mac mini (Mid 2007), OS X Mountain Lion (10.8.2)
  • 1. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Linc Davis Level 10 Level 10 (117,840 points)

    a non-descript error message occurs indicating I can't complete to installation.

     

    What is the non-descript message?

  • 2. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Warren Amole Level 1 Level 1 (15 points)

    Well, now I don't get the error MSG. "This disc is locked."

  • 3. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Linc Davis Level 10 Level 10 (117,840 points)

    I don't understand your response. You do, or do not, get that message? If you do, exactly when do you get it?

  • 4. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Warren Amole Level 1 Level 1 (15 points)

    My response was "NOW I DON'T GET THAT //SAME SEEMINGLY GENERIC ERROR MSG" - in other words, I get a different message.  Now I get the "DISK IS LOCKED" msg upon trying to reinstall OS 10.8.2.  Sorry I am not an Apple expert.  Sorry I am getting so $@&*$% frustrated because I thought everything was backed up so if this the hard drive failing, it wouldn't matter.  Or, in other words, it's not ^#$^&*#!! consistent.  Sorry if I wasn't so explicit. 

     

    Here's the Disk Utility output for the hard drive:

     

    Verifying partition map for “ST3500630AS Q Media”

    Checking prerequisites

    Checking the partition list

    Checking for an EFI system partition

    Checking the EFI system partition’s size

    Checking the EFI system partition’s file system

    Checking all HFS data partition loader spaces

    Checking Core Storage Physical Volume partitions

    The partition map appears to be OK

     

    Verifying partition map for “ST3500630AS Q Media”

    Checking prerequisites

    Checking the partition list

    Checking for an EFI system partition

    Checking the EFI system partition’s size

    Checking the EFI system partition’s file system

    Checking all HFS data partition loader spaces

    Checking Core Storage Physical Volume partitions

    The partition map appears to be OK

     

    Verifying and repairing partition map for “ST3500630AS Q Media”

    Checking prerequisites

    Checking the partition list

    Adjusting partition map to fit whole disk as required

    Checking for an EFI system partition

    Checking the EFI system partition’s size

    Checking the EFI system partition’s file system

    Checking all HFS data partition loader spaces

    Reviewing boot support loaders

    Checking Core Storage Physical Volume partitions

    Updating Windows boot.ini files as required

    The partition map appears to be OK

     

    EXCEPT IT'S NOT!!!

  • 5. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Linc Davis Level 10 Level 10 (117,840 points)

    That's only a verification of the partition map, not the boot volume. Select the volume icon ("Macintosh HD," unless you gave it a different name) and then Repair Disk.

  • 6. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Warren Amole Level 1 Level 1 (15 points)

    The REPAIR DISK selection is grayed out, even after this runs successfully.

     

     

    Verifying volume “Macintosh HD”

    Checking file systemPerforming live verification.

    Checking Journaled HFS Plus volume.

    Checking extents overflow file.

    Checking catalog file.

    Checking multi-linked files.

    Checking catalog hierarchy.

    Checking extended attributes file.

    Checking multi-linked directories.

    Checking volume bitmap.

    Checking volume information.

    The volume Macintosh HD appears to be OK.

  • 7. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    John Galt Level 8 Level 8 (36,350 points)

    You cannot repair the volume from which you booted your Mac.

     

    Boot OS X Recovery then select Disk Utility from the Mac OS X Utilities screen.

  • 8. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Linc Davis Level 10 Level 10 (117,840 points)

    To clarify the present situation, you installed or upgraded OS X on the internal drive, but were unable to reboot as usual. Instead, you booted in Recovery mode. You have no backups from after the upgrade, but you do have pre-upgrade snapshots in Time Machine. When you select Restore from Time Machine in the OS X Utilities screen, the snapshots are grayed out. Is all that correct?

     

    If it is, reboot and hold down the option key at the startup chime. See whether you can select your usual boot volume.

  • 9. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Warren Amole Level 1 Level 1 (15 points)

    Yes, that is correct.  I rebooted with the option and got a selection of 3 drives:

     

    my original boot drive displayed only as "/"

     

    10.8.2 recovery

     

    La Cie

     

    I selected the original boot drive but it booted the recovery package

  • 10. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Linc Davis Level 10 Level 10 (117,840 points)

    There's a problem with the internal drive. It may be failing. I suggest you erase the boot volume in Recovery and then try again to install. If successful, transfer your data from Time Machine when prompted. If unsuccessful, you have a hardware fault and will need to take the machine in for service or replace it.

  • 11. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Linc Davis Level 10 Level 10 (117,840 points)

    I want to add that if you have the slightest doubt about the integrity of your backups, you should do nothing else until you have backed up to another external drive. You can do that by following the instructions linked here:

     

    How to back up and restore your files

  • 12. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Warren Amole Level 1 Level 1 (15 points)

    Will do - thank you

  • 13. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Warren Amole Level 1 Level 1 (15 points)

    I was able to create a boot disk on a new external drive and it appears to recovered everything without the Time Machine b/u's.  I was also able to repair the original internal HD and am wondering if I should have any confidence in it??:

     

    Verify and Repair volume “Macintosh HD”

    Checking file systemChecking Journaled HFS Plus volume.

    Checking extents overflow file.

    Checking catalog file.

    Checking multi-linked files.

    Incorrect number of file hard links

    Checking catalog hierarchy.

    Checking extended attributes file.

    Checking multi-linked directories.

    Checking volume bitmap.

    Checking volume information.

    Repairing volume.

    Incorrect flags for file hard link (id = 1586470)

    (It should be 0x22 instead of 0x2)

    Incorrect flags for file hard link (id = 47838962)

    (It should be 0x22 instead of 0x2)

    Incorrect flags for file hard link (id = 47838970)

    (It should be 0x22 instead of 0x2)

    Incorrect flags for file hard link (id = 47838967)

    (It should be 0x22 instead of 0x2)

    Incorrect flags for file hard link (id = 47838968)

    (It should be 0x22 instead of 0x2)

    Invalid first link in hard link chain (id = 1161570)

    (It should be 47838962 instead of 0)

    Invalid first link in hard link chain (id = 1162076)

    (It should be 47838970 instead of 0)

    Invalid first link in hard link chain (id = 1198549)

    (It should be 47838967 instead of 0)

    Invalid first link in hard link chain (id = 1508297)

    (It should be 1586470 instead of 0)

    Invalid first link in hard link chain (id = 1686882)

    (It should be 47838968 instead of 0)

    Rechecking volume.

    Checking Journaled HFS Plus volume.

    Checking extents overflow file.

    Checking catalog file.

    Checking multi-linked files.

    Checking catalog hierarchy.

    Checking extended attributes file.

    Checking multi-linked directories.

    Checking volume bitmap.

    Checking volume information.

    The volume Macintosh HD was repaired successfully.

    Volume repair complete.Updating boot support partitions for the volume as required.

  • 14. Re: I'm between a rock and a hard place, in a perfect storm of failed TM backups
    Linc Davis Level 10 Level 10 (117,840 points)

    I was also able to repair the original internal HD and am wondering if I should have any confidence in it?

     

    Not much.