Skip navigation

WiFi not able to turn on

459 Views 14 Replies Latest reply: Jan 8, 2013 10:04 PM by thetmaungchan RSS
thetmaungchan Level 1 Level 1 (0 points)
Currently Being Moderated
Jan 6, 2013 4:57 PM

I have problem with my phone this morning. First it didn't not connect to wifi so when i check in the setting, i found there is no wifi available shown in box so i did reset but still same couldn't find any wifi. then my email start crash. i can't open email app so i go setting again and delete the email account and add again so i can see my email again. then i start try to turn the wifi, it is become gray and not able to turn wifi on. i did reset and clsoe but still same. anyone have idea how to fix. Thank

iPhone 4S, iOS 5.0.1
  • Lawrence Finch Level 7 Level 7 (24,535 points)
    Currently Being Moderated
    Jan 6, 2013 5:00 PM (in response to thetmaungchan)

    See this tip: http://support.apple.com/kb/TS1559

     

    You may have a hardware failure, however. Especially if BlueTooth is greyed out also.

  • Lawrence Finch Level 7 Level 7 (24,535 points)
    Currently Being Moderated
    Jan 6, 2013 5:14 PM (in response to thetmaungchan)

    Before you do that, Reset Network Settings.

  • steve359 Level 6 Level 6 (12,035 points)
    Currently Being Moderated
    Jan 6, 2013 5:15 PM (in response to Lawrence Finch)

    Mr. Finch ... hate to hijack, but if you have a few moments, another person may be in it deep: https://discussions.apple.com/message/20826455#20826455

  • Lawrence Finch Level 7 Level 7 (24,535 points)
    Currently Being Moderated
    Jan 6, 2013 5:21 PM (in response to steve359)

    Hi, Steve; you seem to be handling it well so far. All of your suggestions are right on. I'll monitor the thread if I can think of anythig else.

  • Dartiesdad Level 4 Level 4 (1,095 points)
    Currently Being Moderated
    Jan 6, 2013 7:43 PM (in response to thetmaungchan)

    Hi

     

    I found my iphone 4 photos were blurry because there was a plastic protective coating on the back and front of the phone.  This also covered the cameras and when dirty the pictures became blurry.

     

    I cut out the plastic around the camera lenses and everthing is now great... well, I was embarrassed.

  • Lawrence Finch Level 7 Level 7 (24,535 points)
    Currently Being Moderated
    Jan 7, 2013 6:04 AM (in response to thetmaungchan)

    If it gets hot and discharges fast there is a program on the phone that is stuck in a loop sending data or trying to send and failing. You need to find that program and kill it. If you have an Exchange email account or an iCloud account it can be one of those; try turning off the email accounts (Settings/Mail,contacts,calendar, then tap on the account name for the switches), rebooting the phone (hold HOME and SLEEP at the same time until an Apple log appears), then turn the accounts back on. The FaceBook app can also cause this problem.

     

    For the camera focus, if you have a case on the phone try removing it. If that fixes the problem your case is incompatible with the phone. If that doesn't fix it take the phone to an Apple store (make an appointment first) and they will replace it, because the warranty is 1 year.

  • Lawrence Finch Level 7 Level 7 (24,535 points)
    Currently Being Moderated
    Jan 7, 2013 7:52 AM (in response to thetmaungchan)

    iPhone service is only officially provided in the country where the phone was sold, so Thai service providers are not required to fix it. They may help you out of kindness, but they are not required to.

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.