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LTE not available on LTE enabled network in Belgium (Belgacom)

55642 Views 524 Replies Latest reply: Apr 14, 2014 10:14 AM by Dr Leiter RSS Branched to a new discussion.
  • GeertCu Level 1 Level 1 (0 points)

    Why would the information provided in a store be of any importance?


    Users that need advice from someone in a store are not likely to have any clue as to what 2G/3G/4G is...

    I presonally have not had one single positive experience with a sales person in any shop whatsoever.  Most of the time they don't even have a clue about the technological aspects of the stuff they're selling...

  • Boxerke Calculating status...

    You can find more information about LTE on the Proximus network on this site: (site in Dutch)


    Apple is actually testing the network on this moment and LTE will be available in January

  • flibbertygibbet Level 1 Level 1 (15 points)

    Of course the store is important. If someone goes to buy an unlocked LTE-equipped device and asks if he can use it on any LTE network, and the answer is yes, then that person has been misinformed by that store.

  • modular747 Level 6 Level 6 (15,675 points)

    flibbertygibbet wrote:


    In the EU, it is certainly NOT legal if a device is advertised and sold as an unlocked LTE-equipped phone, only for the LTE to be disabled. Whatever kiltedTim and his knuckle-dragging cohorts think, this is both misleading and unethical behaviour on the part of Apple, and debatably serves no useful purpose other than to make them look bad.

    This issue has been resolved, support for Proximous LTE has been announced, and the thread marked "solved", yet you continue spewing your now irrelevant falsehoods and deliberate misrepresentations.  Your true agenda to troll and bash Apple is undeniable.  Whatever is is that compels you to degrade yourself this way, at least you're being paid well to do so.

  • JoskeVermeulen Calculating status...

    Belgacom has already retracted their statement about LTE support on the iPhone 5 in January:


    Eva van Belgacom ‏@belgacom_eva_NL

    Beste,sorry voor de vorige tweet.De info is niet correct.Ondanks de aanvragen,heeft Apple niet bevestigd wanneer ze 4G vrijgeven


    The LTE support of the iPhone 5 is one big farce!

  • flibbertygibbet Level 1 Level 1 (15 points)

    This issue has been resolved, support for Proximous LTE has been announced, and the thread marked "solved", yet you continue spewing your now irrelevant falsehoods and deliberate misrepresentations.


    What are you on about? Nothing I said was false, but heh, don't let the truth get in the way of your fantasy...

    Your true agenda to troll and bash Apple is undeniable.


    You have no idea what my "true agenda" is, because, unlike you, I don't have one.


    Whatever is is that compels you to degrade yourself this way, at least you're being paid well to do so.


    As you have no idea what I'm paid, this is a truly pointless remark.

  • XofM Level 1 Level 1 (10 points)

    There is something contradictory to Apple wanting to first test the LTE-networks to see if their precious iPhone gets the best possible LTE quality it deserves.


    As Auka mentionned in his first posts


    "The same iphone 5 with a SFR sim card from France in roaming in France, no problem, connected on the 4G network"


    So Proximus customers can't use their iPhone5 on the Proximus network because the LTE network could be bad.


    But customers of the French provider SFR, can use the possibly bad Proximus LTE network when roaming. Hope they won't blame Apple for the bad Proximus LTE network.


    Anyone else who finds this just a little bit strange.


    And no, I'm not asking you Americans. I already know your answer.

  • electronicsguy Level 2 Level 2 (190 points)

    ofcourse it is strange, noone disputes it. thats how cellular companies and phone manufacturers have made a mockery of standards.


    If something is designed as per the specs, it should work no matter what otherwise what are the specs there for? Why bother creating specifications and doing rigorous lab testing if you're going to test it out on every individual network anyways.


    if apple was the original inventor of wifi, they'd have not enable wifi in macbooks or iphones till they tested it on every individual wifi hotspot in the world!

  • JoskeVermeulen Level 1 Level 1 (0 points)

    That's strange indeed.

    Suppose Apple would reject a certain LTE network because it's not fast enough according to their standards. Then you would be stuck with 3G which is even slower. How on earth could that contribute to a better customer experience?  It just doesn't make sense.

    Also, it's not because a certain LTE network is fast at the moment of testing (when almost nobody is able to use it), that it will stay that way when many people start using it.

  • sebastienfromantwerpen Level 1 Level 1 (0 points)

    Belgacom LTE is now available for iPad mini. Still no word on LTE for iPhone 5



  • BerndVP Calculating status...

    Do you have LTE switch in you Cellular Data ?

    I see that now by my iPad Mini is Carrier "Proximus 13.5"
    Yesterday it was still "Carrier 13.5"

  • BerndVP Level 1 Level 1 (0 points)

    I can confirm LTE is working on iPad Mini.

    Tested in Antwerp City

    iPad Mini LTE.jpg

  • Tijke007 Calculating status...

    So.. We know now that there isn't any problem to connect an Apple-device to the Proximus LTE-network. So bring it on to the iPhone!

  • llaurke Calculating status...

    As long as Mobistar doens't tell Apple to anable the 4G network on the Belgians iPhones, none of the Belgians iPhone5's will be able to connect with the 4G netwerk in Belgium.


    Mobistar is the 'head' carrier of iPhone in Belgium.. So wait, once Mobistar has an own 4G network, it will be possible.. This has nothing to do with Apple.. They have an agreement with Mobistar, so it's their call.

  • Denis11 Calculating status...

    And apple has a complaint to european community about this because it´s illegal. The buyer of a unlocked iphone is not under contract with mobistar. It´s the same if i bought a car but i can not use the full gear box if i not refuel in a partner pump.

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