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how to set up a new profile on ipad mini?

1501 Views 3 Replies Latest reply: Jan 9, 2013 8:01 AM by James Ward4 RSS
laurap_12 Calculating status...
Currently Being Moderated
Jan 9, 2013 7:41 AM

Hi,

 

I want to set up the company email on my new ipad mini, but i need to install a new "profile". i go to Settings --> General and were we are supposed to find Profile option to install the profile, nothing appears.

 

Does anyone knows if there is any restriction with ipad mini on this manner?

 

Thanks!

iPad (3rd gen) Wi-Fi, iOS 6.0.2
  • Skydiver119 Level 7 Level 7 (20,315 points)
    Currently Being Moderated
    Jan 9, 2013 7:52 AM (in response to laurap_12)

    Unless I'm misunderstanding you, to add an e-mail you'd go into settings, mail, contacts and calendar and add the account from there. Your IT department could advise you best which preset to use or what server info to use.

     

    Or if you access it via webmail then you access it via safari and can bookmark the sign in page.

  • Demo Level 9 Level 9 (73,785 points)
    Currently Being Moderated
    Jan 9, 2013 7:54 AM (in response to laurap_12)

    I would assume that the company would want to do this for you. I know very little about this, but you need the iPhone Configuration Utility (I think) in order to install a profile on the device. You can read more about it here.

    http://www.apple.com/support/iphone/enterprise/

     

    There is a link to install the iPhone Configuration Utility in the information that I referenced.

  • James Ward4 Level 7 Level 7 (23,140 points)
    Currently Being Moderated
    Jan 9, 2013 8:01 AM (in response to Demo)

    Actually it is also possible to install a profile on an iOS device by way of an email attachment (or at least was prior to iOS6). But that is typically for LAN/WiFi network access. I suppose a similar mechanism could be used rto control email access, but I haven't encountered that myself (don't have my work email on my iPad or iPhone since I'm not willing to give my company the authority to wipe the device clean if they so choose).

     

    I agree with Sky. laurap_12 needs to check with the IT department and see what exactly it is they mean. Profile can be a rather nebulous term.

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