4 Replies Latest reply: Jan 9, 2013 10:28 AM by diesel vdub
Datenshi Level 1 Level 1 (0 points)

Hello,

 

I am the owner of an Iphone 4S with a 2GB dataplan for over 4 months now.

Apparently, this month, my data usage is extremely high compared to the other months.

Monday, I received a text from my provider that I reached 1 out of 2 GB data usage.
I found this rather strange since I was only on my tenth day of that month's cycle.

A few hours ago, I received a second text stating that I reached 1.8 out of 2GB data usage. So on two days time I hit 800mb worth of data.

 

My internet behaviour did not change at all during these months except that last week I bought a few albums on Itunes (yes with the computer).

Afterwards, I synched those songs to the Iphone with my office computer. Yesterday evening when I bought my last album, I synched them from my computer at home, causing all the music to be erased and synched anew on the device.

Apple clearly states that this should not use any data when done so with Itunes synching.

 

I contacted my internet plan provider to pull up a data record of what has happened (yet to arrive).

Browsing these forums I checked settings like Icloud sharing which has always been disabled.

 

hoping that someone has an answer to this one.

 

Regards


iPhone 4S, iOS 6.0.1
  • 1. Re: Data usage 800mb in two days..
    Datenshi Level 1 Level 1 (0 points)

    between the time I created this post and now, my internet data has been turned off, no wifi, no nothing, I just checked my data usage.

    70mb has been added since this time!

    Someone tell me what to do please...

  • 2. Re: Data usage 800mb in two days..
    diesel vdub Level 7 Level 7 (21,935 points)

    The time/date stamp on usage provided by the carrier is not accurate. No carrier time/date stamps data usage realtime, it is batched.

     

    Are you stating that the data usage on the device has gone up since turning off Cellular data on the device?

     

     

    Check the outboxes for each of your email accounts, it is likely that an email is stuck there trying to send and running up data.

  • 3. Re: Data usage 800mb in two days..
    Datenshi Level 1 Level 1 (0 points)

    You were right, there is an email with several photos stuck on send.

    I can't find a button to cancel the email though.

    I reckon it's been there for a few days indeed!

     

    Edit: I was able to cancel that email. It's been in there for 5 days, trying to send those pictures. I'll leave my 3G on now for a few hours & see if my data usage skyrockets more.

     

    Thanks for your suggestion

  • 4. Re: Data usage 800mb in two days..
    diesel vdub Level 7 Level 7 (21,935 points)

    At least it was easy to find and clean up.

    Too bad that iOS doesn't give some type of warning when it cannot send messages though.