9 Replies Latest reply: May 26, 2014 11:36 PM by Deeevin
albertop9 Level 1 Level 1 (5 points)

For no apparent reason, my NOT-jailbroken iPhone 3GS running iOS 5.1.1 went into Recovery Mode:

Turning it on shows the Apple logo for 2-3 seconds, then the screen shown below for about 20 seconds, then the iPhone turns itself off - unless plugged.

Recovery Mode.jpeg

If I plug it to my MacBook Pro, iTunes demands a restore (see screen shot), which I don't want to do before I recover some files from the iPhone - if that's possible at all.

iTunes.png
Is there any way to get my iPhone out of this Recovery Mode loop without restoring?

 

I've read many threads about Recovery Mode loops, but all seem to involve jailbroken iPhones, or failed restores, updates or downgrades of the iOS version, which is not my case. Although I don't know if that makes any difference with regards to a fix.

 

Thanks in advance for any help!


iPhone 3GS, iOS 5, 32GB
  • 1. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    AjaxOfSalamis Level 2 Level 2 (235 points)

    It might be possible to backup your data.  When the "iPhone in recovery mode" window pops up, go ahead and click "OK".  On the second popup window, click "Cancel".  You sould then be taken to the main iTunes screen.  If your iPhone is listed under Devices, right-click it and attempt a backup.  If your phone isn' there, then you're stuck restoring it.

     

     

    A backup at this moint may or may not be advisable: because your iPhone went into recovery mode suddenly, there's most likely a software glitch causing the problem which would simply be carried over once you've restored your phone.

  • 2. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    albertop9 Level 1 Level 1 (5 points)

    No luck, Ajax… No second window pops up, so I'm left with the same "Summary" window (see screen shot above). And whether I click the "Restore" button, cancel the subsequent popup (see below), then right-click on my iPhone under Devices, OR I directly do the latter, the contextual menu allows only to "Open in New Window" and "Eject iPhone".

    Screen Shot 2012-08-18 at 11.28.29.png

    As to the possibility of backing up and restoring that backup, I'm aware it's not advisable. My aim was saving some personal files, then restoring an old backup or even factory settings. Thanks for the reminder anyway.

     

    Yesterday I spent the whole day searching for a fix for this, so I'm going to take your advice and any other suggestions popping up in this thread, as final.

     

    Thanks again for your input Ajax! Any more ideas, yourself or anyone??

  • 3. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    Captain Rex Level 1 Level 1 (0 points)

    It doesnt matter. If its stuck like this restoring and updating wont do anything

  • 4. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    AshDLP Level 1 Level 1 (0 points)

    albertop9 wrote:

     

    For no apparent reason, my NOT-jailbroken iPhone 3GS running iOS 5.1.1 went into Recovery Mode:

    Turning it on shows the Apple logo for 2-3 seconds, then the screen shown below for about 20 seconds, then the iPhone turns itself off - unless plugged.

    Recovery Mode.jpeg

    If I plug it to my MacBook Pro, iTunes demands a restore (see screen shot), which I don't want to do before I recover some files from the iPhone - if that's possible at all.

    iTunes.png
    Is there any way to get my iPhone out of this Recovery Mode loop without restoring?

     

    I've read many threads about Recovery Mode loops, but all seem to involve jailbroken iPhones, or failed restores, updates or downgrades of the iOS version, which is not my case. Although I don't know if that makes any difference with regards to a fix.

     

    Thanks in advance for any help!

     

     

    Did you end up finding a solition to this?

  • 5. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    albertop9 Level 1 Level 1 (5 points)

    Nope. As far as I learnt there is no way of getting out of the recovery mode loop without restoring.

     

    However I did end up recovering everything upon restoring! because I happened to have iCloud Backup enabled, and (surprisingly to me) the restoration process did restore *everything* flawlessly: 11 home screens filled with apps and folders, their data, my photos, documents… Over 30 GB. (It took it hours tough!)

     

    iCloud Backup in iOS 5 can be found in the Settings app > iCloud (scroll to bottom) > Storage & Backup.

     

    Wish you luck!

  • 6. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    Stonykhan Level 1 Level 1 (0 points)

    Try to put your iPhone in DFU mode and then restore it.
    You can try these steps below:
    1. Try another USB cord.
    2. Restart your computer for a try.
    3. Hold the power button, it might restart your iPhone.
    4. Update your iTunes to the latest version. Plug in your iPhone.
    If iTunes can't recognize it, then in iTunes in the top left corner click help > run diagnostics.
    On the box that comes up, check the last two things. Click next and it should identify your iPhone and then restore it.

     

    <Link Edited By Host> 

  • 7. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    Meg St._Clair Level 8 Level 8 (38,390 points)

    Stonykhan wrote:

     

    Try to put your iPhone in DFU mode and then restore it.

    The question in this thread was how to get the phone out of recovery WITHOUT restoring it.

  • 8. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    bairdedwiin Level 1 Level 1 (0 points)

    Stonykhan wrote:

     

    Try to put your iPhone in DFU mode and then restore it.
    You can try these steps below:
    1. Try another USB cord.
    2. Restart your computer for a try.
    3. Hold the power button, it might restart your iPhone.
    4. Update your iTunes to the latest version. Plug in your iPhone.
    If iTunes can't recognize it, then in iTunes in the top left corner click help > run diagnostics.
    On the box that comes up, check the last two things. Click next and it should identify your iPhone and then restore it.


    <Link Edited By Host>

     

    Make sure the phone is in dfu mode and it should work.. I have seen alot of those issue recently and safe mode doesn't help in most case so the only option is to upgrade.

     

    If your finding it hard to get into dfu mode from the recovery screen i think you just hold the power and home for 10 sec then home for 15 sec and that should do it.

  • 9. Re: Getting Out of Recovery Mode Loop without Restoring. - Possible?
    Deeevin Level 1 Level 1 (0 points)

    I had exactly same problem and when I called apple i-phone support, she told me to select restore the phone but all the data should be in the i-phone backup and will not be deleted.
    I followed her directions and I could restore my phone without deleting any of my stored musics, photos, and other info.

     

    The tricky thing is after you click the restore, it showed the error message and you need to unplug your i-phone from the computer and restart your computer again. Then open the i-tune without connecting your i-phone. Once you open i-tune, connect your i-phone then restore again.
    After restore the i-phone, it ask you to backup or set as new phone. Choose backup from your i-phone. Then all your data should be restored.

     

    Whole process takes about half hour but all your data should be recovered from the i-phone backup folder.