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Xsan 3 not authenticating StorNext FX 2.2 client

1419 Views 4 Replies Latest reply: Jan 9, 2013 3:03 PM by Sam Edwards RSS
Neil Smith5 Level 1 Level 1 (0 points)
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Dec 31, 2012 1:31 AM

I have Xsan MDC running on OSX Server 10.8.2 .... have four Mac Pro clients that are all running OK ... tried to add a Win 7 PC this weekend using StorNext FX2.2 client software .... all seemed to be going well ... the PC can see the LUNS and the StorNext File System but will not mount the RAID even though it's been allocated a Drive letter.


I can ping both machines and the PC can see the LUNS OK ... had Quantum Tech Support on the phone this afternoon and after extensive diagnostic testing (great support btw) we've come to the conclusion that the Mac MDC is not authenticating the PC for some reason and therefore won't allow the XSAN RAID to be physically mounted on the PC.


Have tried disabling the Win 7 Firewall and anti-virus software but that may still be an issue ... whenever I try to run the 'authenticate client' process I keep getting the same error message that the PC is offline or unavailable even though I can ping it and the LUNS on the PC are allocated a drive letter and the StorNext File System is running.


Any ideas on likely cause?




Mac mini (Mid 2011), OS X Mountain Lion (10.8.2), Four Mac Pros and Win 7 PC on XSAN


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