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TS1286: iOS: Troubleshooting USB connection

Learn about iOS: Troubleshooting USB connection

TS1286 Hi; I am using windows 7, and have an ipod touch 4g. Itunes has stopped seeing it.

74 Views 0 Replies Latest reply: Jan 9, 2013 5:03 PM by dougodewitt RSS
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Jan 9, 2013 5:03 PM

when I go to restore the ipod, it gives me an error 1604. I have restarted my computer, switched usb ports, verified usb 2.0, updated itunes, and switched cables, but still get the error. Now the ipod will only power up to the 'connect to itunes' screen unless I put it in the mode it needs to be in to be restored. What next?

iPod touch, Windows 7, ipod touch 4g ios 6.0

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