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HT1664: iOS: Third-party Bluetooth accessories

Learn about iOS: Third-party Bluetooth accessories

HT1664 audio clarity is poor on bluetooth headsets with iphone 5

491 Views 5 Replies Latest reply: Jan 10, 2013 9:02 AM by LaraCroft_NYC RSS
Boxermomlaura Calculating status...
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Jan 7, 2013 12:21 PM

I have the Plantronics Voyager Legend and have updated to the latest firmware (Nov.2012).  This firmware update was supposed to have fixed the audio distortion and quality issue.  However, it has not improved on my headset.  I have tried all of the troubleshooting suggestions:  resetting network settings on the iPhone and reboothing, deleting the Legend from the iPhone and re pairing, Nothing has worked.  Plantronics says that other bluetooth headset brands are also having similar issues. Has anyone found a resolution to the audio quality issue with bluetooth headsets?

MacBook (13-inch Early 2008), Mac OS X (10.7.4), upgraded 500GB HD, upgr mem 4gb


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