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HT1296: iOS: How to transfer or sync content to your computer

Learn about iOS: How to transfer or sync content to your computer

HT1296 Error message Ipad is not on when sync

171 Views 2 Replies Latest reply: Jan 10, 2013 2:55 PM by cruzaussies RSS
cruzaussies Calculating status...
Currently Being Moderated
Jan 5, 2013 2:37 PM

Hi I wish to update to the my Ipad for OIS 6.0.1 and the 1st thing I am doing is trying to back up my Ipad to my notebook. I launch Itunes and try to sync my Ipad however it tells me my Ipad is not connected when it is.


What steps have I missed that it will not sync My Ipad?

I am now updateding to the latest version of Itunes 11.0.1 in case that is my issues.


I look forward to hearing from someone.

iPad 2, iOS 5.1
  • Demo Level 9 Level 9 (73,660 points)
    Currently Being Moderated
    Jan 5, 2013 3:03 PM (in response to cruzaussies)

    I don't think that you are missing anything from what you have said. Where are you seeing the message about the iPad not being connected? Are you seeing that in iTunes?


    Are you connecting the iPad to the computer with the cable? When the iPad is connected ro your computer and with iTunes running, can you see the iPad name under the devices heading in the sidebar on the left side?


    Try quitting iTunes, reboot your iPad, restart your computer and then try again.


    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.


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