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iphone backup problems

463 Views 4 Replies Latest reply: Jan 10, 2013 5:30 PM by drewwine RSS
drewwine Calculating status...
Currently Being Moderated
Jan 10, 2013 7:32 AM

Just got an iphone 5, backed up my iphone 4S last night through icloud (said it would take 26 hours) so this morning it completed and I have NONE of my music and only my free apps, not the ones I paid for. It looks like it's not even backing up because I also just downloaded a free app from itunes on my computer just prior to the back up as an experiment, and it is also not on my 4S. It looks like the backup is just all the apps from my last back up many months ago. WHAT AM I DOING WRONG?!?!?!!?

iPhone 4S, iOS 6.0.1
  • Lawrence Finch Level 7 Level 7 (24,500 points)
    Currently Being Moderated
    Jan 10, 2013 7:39 AM (in response to drewwine)

    If you backed up to iCloud, but then activated or synced from your computer you restored the last backup made on your computer, whenever that was. You can restore the iCloud backup you made by (on the phone) going to Settings/General/Reset - Erase all content and settings. You will then be prompted to restore your iCloud backup.

  • Sk8Dreams Level 3 Level 3 (840 points)
    Currently Being Moderated
    Jan 10, 2013 2:34 PM (in response to drewwine)

    What options in iTunes have you selected for music and apps?

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