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iPhone 5 Bluetooth issues with car

250927 Views 529 Replies Latest reply: Apr 14, 2014 3:41 PM by AthenianJM RSS Branched to a new discussion.
  • Katchman Calculating status...
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    Jan 9, 2013 2:09 PM (in response to Njklutz)

    Good news, indeed.  I have every confidence that it will do the trick.

  • janie1111 Calculating status...
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    Jan 9, 2013 4:34 PM (in response to reidman1)

    Just bought my iphone 5 on December 22, 2012.  REALLY angry that the salesperson did not tell me that it was not compatable with bluetooth in a lot of cars.  I have a new iphone and a new Honda CRV and they can't communicate!

  • PNutts Level 1 Level 1 (5 points)
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    Jan 9, 2013 5:31 PM (in response to janie1111)

    The phone can communicate with your car, it's just the feature we've been discussing is the inability to answer your phone handsfree. I'm not aware of any other features affected. Music, making calls, etc., are all good.

  • janie1111 Level 1 Level 1 (0 points)
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    Jan 9, 2013 5:49 PM (in response to PNutts)

    Yes, you are correct.  Sorry, I should have been more specific.  I cannot answer an incoming call.....which is what I mostly use my Bluetooth for!.  All else works OK.

  • PNutts Level 1 Level 1 (5 points)
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    Jan 9, 2013 7:48 PM (in response to janie1111)

    No worries. If you couldn't connect at all I was going to post some general troubleshooting links. I left a voice mail with my Honda sales guy to see if they have an update for the update for the CR-V (I just bought one, too). He mentioned Bluetooth issues with the iPhone 5 but we didn't discuss in detail.

  • db_3 Level 1 Level 1 (0 points)
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    Jan 10, 2013 1:13 AM (in response to PNutts)

    This thread is not only a discussion about a specific issue over Bluetooth. Many iP5 users are also reporting the inability to pair with their car when they had no such issue with IP4/4S. Myself included.

  • jepb Level 1 Level 1 (0 points)
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    Jan 10, 2013 3:30 AM (in response to Katchman)

    I think you are on the money here Katchman (and PNutts), I've just put my iPhone 5 very close to the radio/multi media unit and it answers call perfectly! Luckily on the Navara there's a shelf right underneath the radio, this seems to fix both mine and my business partners issues with the iPhone 5 and Nissan Navara blue tooth answerring issue.... worth others trying the same?

  • Jon Hide Calculating status...
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    Jan 10, 2013 4:50 AM (in response to jepb)

    I wish it were the same for the Infiniti G. I have a holder that clips to the air conditioning vent directly next to the nav unit & it makes no difference on mine. They did tell me there is an upcoming Infiniti update though & it should be days / weeks not months.

  • Njklutz Level 1 Level 1 (0 points)
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    Jan 10, 2013 11:05 AM (in response to Njklutz)

    Just received the following e-mail from Infiniti

     

    Thank you for contacting Infiniti and allowing us the opportunity to be of assistance. We are sorry to hear about the iPhone 5 connectivity concerns that you are currently experiencing.     
        
    You may experience the following:    
    1)    Answer incoming call.  Call connects.  Caller can hear me but you cannot hear the caller.
    2)    Answer incoming call.  Call connects.  You cannot hear the caller and the caller cannot hear you.
       
    Your Infiniti retailer will be provided with a software update to correct the concerns described above (in vehicles with navigation) by the end of the month of January. Please contact your Infiniti dealership for an appointment to have the software update performed on your vehicle.   

     

     

    If you have any additional concerns or comments, please feel free to send us another e-mail or contact our Consumer Affairs department directly at 1-800-662-6200 (Option 7).

     

    Thank you for giving us the opportunity to be of service.

     

    Sincerely,

     

    Infiniti

  • janie1111 Level 1 Level 1 (0 points)
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    Jan 10, 2013 11:54 AM (in response to Njklutz)

    Wish my Honda dealer was as responsive!  They did however tell me that they do not believe it to be a software problem, but rather something in the phone itself....either way, hope the fix works for you.  My car does not have navigation, wonder if that makes a difference.

  • PNutts Level 1 Level 1 (5 points)
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    Jan 10, 2013 5:37 PM (in response to db_3)

    I should have been clearer. Since she has a new CR-V I was 99% sure she could connect.

  • gobirdz27 Calculating status...
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    Jan 11, 2013 12:25 PM (in response to Njklutz)

    I contacted Nissan Bluetooth Support regarding the same issue everyone is describing for my 2013 Pathfinder with Navigation.  The rep seemed to know about the issue and claimed an update was being sent to the dealers next week and that I should contact my dealer to upgrade the software/firmware on the radio.  This goes along with what was posted above with the Infinity dealer (since Infinity/Nissan are the same manufacturer).

  • nalepa Calculating status...
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    Jan 15, 2013 1:23 AM (in response to reidman1)

    Iphone 5 Bluetooth Connection to Subaru Audio and Phone.

     

    From phone settings menu, if you pair your phone to the car you will only connect the phone and the audio will not work.

     

    To connect both. Goto settings and find audio bluetooth connection menu. pair your phone here and will get both audio and phone working.

  • lalee09 Calculating status...
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    Jan 15, 2013 3:00 PM (in response to reidman1)

    I think i have a slightly different issue, and wondering if anyone else is having the same experience.   Both my husband and I switched to new cars (13 Pathfinder and 12 Exporer) in the last couple of months, and both switched to iphone 5s soon after.   With our previous android phones in the new cars, bluetooth sounded great.   Now neither of us have any issue pairing or the basic functions of bluetooth (connecting, answering calls), but in both cars our audio (out) is complete garbage on the other end now that we are using iphone 5s.   We sound like we are driving with all the windows down to the person on the other end.   Interested if others are seeing this or seen a response from Apple. 

  • Redbirds16 Calculating status...
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    Jan 16, 2013 7:04 AM (in response to gobirdz27)

    gobirdz27

     

    I just bought a 2013 Pathfinder (Platinum) and am also having problems with my iphone 5.  I was wondering if you have had any luck getting your issues resolved?  My problems are:

     

    1. Won't take incoming calls unless I answer it on the iphone 5 and then switch audio to my car

    2. My access to "handset phonebook" is hit and miss.

    3. Sometimes I can't even access Bluetooth settings on the nav screen if the phone is connected (seems to especially happen when iphone is connected as an audio source)

     

    I emailed Nissan and they told me to upgrade to ios 6.0.1 to resolve the problem.  I'm already on 6.0.2 so I don't believe that's the issue and neiter does Apple.  The dealer says that Nissan is waiting on Apple........

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