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Hotmail problems on iOS devices solved yet?

2116 Views 5 Replies Latest reply: Jan 11, 2013 12:11 AM by LexSchellings RSS
FlyingDutch Calculating status...
Currently Being Moderated
Jan 10, 2013 9:22 AM

Has there been a fix to the problems with Hotmail accounts on iOS devices?  I have taken all the steps to delete and add the account, using both the standard Hotmail account option and later using the Exchange account option. I have "rebooted" both my iPad and my iPhone and nothing is working yet, relative to getting my Hotmail email. I know there are emails there, because I checked it using a web browser the old-fashioned way.  I just get the message that says: "Cannot get mail.  The connection to the server failed."

iPad (3rd gen) Wi-Fi, iOS 6.0.1, Also doesn't work on my iPhone 4
  • LexSchellings Level 5 Level 5 (5,510 points)
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    Jan 10, 2013 9:52 AM (in response to FlyingDutch)

    Hotmail is POP. Do not set it as IMAP. Pop and imap are tiotally different animals.

  • john1325 Level 1 Level 1 (10 points)
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    Jan 10, 2013 1:25 PM (in response to FlyingDutch)

    Hotmail exchange active sync is not working for everyone right now. It is a microsoft problem. To see if you are affected visit the microsoft status page while logged in (if you are not logged in it says everything is fine):

     

    https://status.live.com/detail/hotmail

     

    When I check it it says:

     

    Problem Hotmail is working for all web users and POP-based accounts. Some mobile device users relying on EAS (Active Sync) may see problems accessing their email, calendar and contacts. We are working to restore their access. Jan 08 1:18 PM
    Updates Fixing the problem is taking longer than we hoped. We'll provide an update by Jan 11 12:00 PM. We apologize for the lengthy interruption in service. Jan 10 12:05 PM
  • Lawrence Finch Level 7 Level 7 (24,595 points)
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    Jan 10, 2013 3:46 PM (in response to LexSchellings)

    LexSchellings wrote:

     

    Hotmail is POP. Do not set it as IMAP. Pop and imap are tiotally different animals.

    Wrong, and has nothing to do with the OP's question. Hotmail gives you a choice of POP or Exchange ActiveSync (EAS). There is a server side problem with EAS right now that Microsoft is working on.

  • LexSchellings Level 5 Level 5 (5,510 points)
    Currently Being Moderated
    Jan 11, 2013 12:11 AM (in response to Lawrence Finch)

    Hotmail has always been pop. Only now MS is working on it to expand the possibilities and still has it not completely ready.

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