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Ipod touchscreen not responding near edges

130 Views 1 Reply Latest reply: Jan 11, 2013 6:07 AM by lllaass RSS
ylnrew13 Calculating status...
Currently Being Moderated
Jan 11, 2013 5:45 AM

Hello all,


The touchscreen on my ipod touch 5th Gen. requires several tries when touching an icon near the edges of the screen. I mainly notice this trying to touch small icons near the bottom edge.


Is this to be expected or should I ask for warranty service?


Thank you.

iPod touch, 5th Gen
  • lllaass Level 10 Level 10 (134,930 points)
    Currently Being Moderated
    Jan 11, 2013 6:07 AM (in response to ylnrew13)

    First make sure the screen if clean.

    Try the following to rule out a software probem.:

    - Reset the iOS device. Nothing will be lost

    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at

    least ten seconds, until the Apple logo appears.

    - Reset all settings

    Go to Settings > General > Reset and tap Reset All Settings.

    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.

    - Restore from backup. See:       

    iOS: How to back up           

    - Restore to factory settings/new iOS device.

    If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.

    Apple Retail Store - Genius Bar


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