2 Replies Latest reply: Jan 11, 2013 2:59 PM by tajj
tajj Level 1 Level 1 (0 points)

Dear community, I am unable to print documents (pdf, Word, TextEdit) with all of the text in, much of the text is usually missing from the printed page.


My printer is a HP product. They have suggested the following remedies (there might have been more !),


  • Print a self test page
  • Uninstall and then reinstall HP printer software
  • Replace printer cartridges
  • Replace the printer altogether


I have followed all of these instructions. And yet the same problems persist; Im still unable to print documents/pages with full text.


Could it be an Apple OS X software issue ? My OS X is Lion. Please help.

MacBook Pro (13-inch Late 2011), Mac OS X (10.7)