Currently Being ModeratedJan 11, 2013 3:54 PM (in response to John Fenton)
I think something’s changed server-side. I haven’t toggled anything (well, not after failed attempts last night and this morning) but now the “change the playlist name in iTunes” gambit is resulting in playlists showing up on my iPhone again.
Currently Being ModeratedJan 11, 2013 3:55 PM (in response to John Fenton)
Likewise. I just tried toggling iTunes Match on and off on my iPhone and the playlists have reappeared. The album art is slowly propogating. I've also done a quick test of deleting and adding tracks to playlists both on my iPhone and MacBook and all is syncing in both directions. I hope everyone else has the same success.
Currently Being ModeratedJan 11, 2013 4:09 PM (in response to John Fenton)
This worked. For all my devices. Excellent. Thank you.
Currently Being ModeratedJan 11, 2013 4:47 PM (in response to skin532)
Thanks, Your sugestion worked. As soon as I added a new playlist to my Mac I got all my play lists back on my iphone& ipad. How did you ever figure it out. Iwas on the phone with 2nd level support yesterday & today & they could not get my play lists back. Thanks again.
Currently Being ModeratedJan 11, 2013 5:51 PM (in response to samdawg12)
It has nothing to do with any tricks the user did. Apple fixed the server. I did nothing and suddenly the album art and playlists came back on all iOS devices, with one minor exception. To get the playlists to update on one iPhone I had to add a track to a playlist on my Mac and it kick started it.
Currently Being ModeratedJan 11, 2013 5:59 PM (in response to samdawg12)
Wicked annoying but I actually uninstalled iTunes on my Mac using an AppZapper. You can also get AppCleaner which is free. After I just went to apple.com/itunes and redownloaded iTunes. My music and playlists were still there, then I turned on iTunes Match and turned it on my iPhone once the upload finished. Try it!
NOTHING else worked! This was the only way I could jumpstart iTunes Match to actually give me my playlists. PLEASE backup your Library first. Nothing bad should happen, but don't take any chances. Good luck!
Currently Being ModeratedJan 12, 2013 3:24 AM (in response to samdawg12)
Working now, playlists and album artwork back. I had to turn off iTunes match then turn it back on the iPhone for it to work.
Currently Being ModeratedJan 13, 2013 5:36 PM (in response to samdawg12)
Just to chime in here, this solution from another site fixed the problem for me:
Okay not sure if this can be considered a "fix" but I found that turning iTunes Match Off then back On on your computer adds playlists and artwork back to your iOS device. I made sure to turn iTM off on my iPhone before turning it off on my computer, then turned it back on in iTunes. After adding the computer back and allowing it to finish, I turned it back on on my iPhone (Settings > Music) and voila!
I'm not convinved that 'samdawg's' solution would have worked for me, since turning iTM off and on is what triggered the playlist disappearance in the first place. If it doesn't work for you, try the above.
Currently Being ModeratedJan 13, 2013 5:39 PM (in response to Rob Marquardt)
Also resolved for me. I didn't do anything except disable/enable iTunes Match on my iPhone 4S. Something must have been going on server-side.
Currently Being ModeratedJan 15, 2013 7:32 AM (in response to whit_g)
I had tried this and it didn't work, but I found on here somewhere about logging out of your account and back in then re enabling match and that worked for me (now now my manually recreating my playlists has resulted and multiples I will have to get rid of ha ha)
Currently Being ModeratedJan 17, 2013 11:58 AM (in response to egyptqueen1)
I posted this solution in several other threads. Several people responded that logging out and back in fixed the issue. I also recommend turning iPhone off/on before logging in.
Currently Being ModeratedJan 29, 2013 5:58 PM (in response to samdawg12)
I had the same problem too...I fixed it with the following steps...I went into the settings > iTunes & App Stores > turned off itunes Match. Multi tasked out of music. Went back into settings turned iTunes Match back on. Went into the music app while on wifi, let it set there without interruption and my plalists came back.
Currently Being ModeratedFeb 18, 2013 9:59 AM (in response to dc210)
I thought that I was going crazy when I started experiencing this issue also. I am just relieved to know that it is not an issue with my phone or computer. I do agree, they need to figure this out ASAP!!
Currently Being ModeratedMar 31, 2013 5:58 PM (in response to samdawg12)
A couple days ago I cleared a few playlists I had grown tired of and I started adding music to them from my iphone 5 within the music app. Since then I've been experiencing basically the exact same issue as everyone else on here. I've tried turning match on then off countless times in just about every combination and nothing seems to remedy the problem. A few playlists showed up, but they do not sync when new songs are added or if I change the name. Needless to say, I'm becoming increasingly annoyed with each failed attempt.
AS A SUBSCRIPTION SERVICE THIS REALLY NEEDS SOME ATTENTION!!!
Currently Being ModeratedApr 1, 2013 1:48 PM (in response to JPRhino)
Again, your trouble shooting should continue with:
1. Log out of iCloud account from the iTunes & App Stores menu of Settings.
2. Power phone off then on.
3. Relogin to your Apple ID used for Match and wait for syncing to complete. (do this on wifi)