9 Replies Latest reply: Mar 25, 2014 1:35 PM by diesel vdub
Triniyd Level 1 Level 1 (0 points)

Why's is my iPhone having problems in cold weather? It just turns Off


iPhone 4S, iOS 6.0.1
  • 1. Re: Cold Weather problems
    diesel vdub Level 7 Level 7 (21,935 points)

    How cold is "cold"?  Is it colder than the documented operating temperature?

     

    Environmental Requirements


    • Operating ambient temperature: 32° to 95° F (0° to 35° C)
    • Nonoperating temperature: −4° to 113° F (−20° to 45° C)
    • Relative humidity: 5% to 95% noncondensing
    • Maximum operating altitude: 10,000 feet (3000 m)
  • 2. Re: Cold Weather problems
    Arr4ws Level 1 Level 1 (0 points)

    I have the same issues since i got the 4s. But now its getting worse. Yesterday it shut in 6 degree celsius. Its getting annoying.

  • 3. Re: Cold Weather problems
    diesel vdub Level 7 Level 7 (21,935 points)

    If you believe there is a hardware issue, take the device to Apple for evaluation and possible replacement.

  • 4. Re: Cold Weather problems
    Arr4ws Level 1 Level 1 (0 points)

    Already did it twice. Both time the genius tole me to wipe out and reinstall my iphone OS. Like its related

  • 5. Re: Cold Weather problems
    Eli2010 Level 1 Level 1 (0 points)

    I just had a problem similiar to this. I work on a farm, had to set my phone down on the truck to help work on a tractor. When i came back to my phone it read 75% battery, then instantly shot down to 50%, then black screened and showed the low battery plug in picture. Today its around 20-25 degrees Fahrenheit with 40 MPH wind probably bringing it lower. Since i got this phone its been in an Otterbox defender case with belt clip, only taking it out of the case every so often to clean both case and phone. I now have it plugged in and its working fine.

     

    (IPhone 4s)

  • 6. Re: Cold Weather problems
    Arr4ws Level 1 Level 1 (0 points)

    yes pluggin it brings it back to life , and the battery is not drained when i plug it. Its a weird problem, my guess is that the battery freeze . But why is it only certain 4s ?

  • 7. Re: Cold Weather problems
    ScubaPiet Level 1 Level 1 (0 points)

    Sorry diesel vdub, but if those specs came from Apple they are completely bogus.   My relatively new iPhone 5 goes from 100% to 20% to dead when left in my car (or golf cart) for over 30 minutes in temperatures in the 40s.  If I put it in my pocket to warm up, about 20 minutes later it will be at 30-40%.  I am finding that like all other electronics products, Apple, too releases products before they are ready and uses its customers as test beds.  Other than that, I really do like the iPhone 5. 

  • 8. Re: Cold Weather problems
    Iceman58 Level 1 Level 1 (0 points)

    This is really annoying and much worse with the new OS - I donät think this was an issue a year ago. In practise the phone is useless outdoors - no navigation, no photos, no calls, no whatsoever. You can't rely on the iPhone, if yuo out for skiing or jogging in winter time. It might even get dangerous if you are lost or need to call for help.

     

    This is Europe in Nordic countries where temperature is below zero Celcius in winter. Thus, you need Nokia or Samsung which both work below zero Celcius. Is this a software bug or what ?

     

    Other than the above, the phone is ok - but you need a second one for outdoors.

  • 9. Re: Cold Weather problems
    diesel vdub Level 7 Level 7 (21,935 points)

    The operating temperatures are clearly stated.  If the specs do not meet your needs, find a device that does.