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MacBook Pro crashes intermittently...

1154 Views 10 Replies Latest reply: Feb 4, 2013 1:14 AM by tomhennigan RSS
algerian Calculating status...
Currently Being Moderated
Nov 18, 2012 6:51 AM

Usually at night while my mac is asleep it restarts and informs me of the cause of the crash, which I have difficulty understanding. Would anyone know what the cause of my crash is? Thanks.

 

Here's the report:

 

Interval Since Last Panic Report:  177635 sec

Panics Since Last Report:          1

Anonymous UUID:                    62D65A15-1A7B-A30C-7CE5-1041BC23E45F

 

Sun Nov 18 10:14:37 2012

panic(cpu 2 caller 0xffffff800e2b7bd5): Kernel trap at 0xffffff7f8f973032, type 14=page fault, registers:

CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000010c7f000, CR4: 0x00000000000606e0

RAX: 0xffffff7f8f973026, RBX: 0x0000000000000000, RCX: 0x0000000000000000, RDX: 0x0000000000000000

RSP: 0xffffff80fe8cbeb0, RBP: 0xffffff80fe8cbec0, RSI: 0x0000000000000000, RDI: 0xffffff802284d000

R8:  0x0000000000000001, R9:  0xffffff80f0b32558, R10: 0x0000000012f9520d, R11: 0x00000000ffffff80

R12: 0x0000000000289d31, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0x0000000000000001

RFL: 0x0000000000010286, RIP: 0xffffff7f8f973032, CS:  0x0000000000000008, SS:  0x0000000000000010

Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x2

 

Backtrace (CPU 2), Frame : Return Address

0xffffff80fe8cbb50 : 0xffffff800e21d626

0xffffff80fe8cbbc0 : 0xffffff800e2b7bd5

0xffffff80fe8cbd90 : 0xffffff800e2ce4ed

0xffffff80fe8cbdb0 : 0xffffff7f8f973032

0xffffff80fe8cbec0 : 0xffffff7f900d2cea

0xffffff80fe8cbef0 : 0xffffff800e6472a8

0xffffff80fe8cbf30 : 0xffffff800e645daa

0xffffff80fe8cbf80 : 0xffffff800e645ed9

0xffffff80fe8cbfb0 : 0xffffff800e2b26b7

      Kernel Extensions in backtrace:

         com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7f900cc000->0xffffff7f90499fff

            dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[409C5206-05B3-301D-995E-5B269A4EEF 5E]@0xffffff7f9007a000

            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8e8af000

            dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8edf7000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8edb4000

         com.apple.kext.AMDFramebuffer(8.0)[4CD59A3C-4442-36CB-8026-2095FE6B032A]@0xffff ff7f8f96b000->0xffffff7f8f97dfff

            dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8e7f2000

            dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8e8af000

            dependency: com.apple.kext.AMDSupport(8.0.0)[7B2EC6D1-101A-3928-919E-337D6724752A]@0xffffff 7f8f781000

            dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8edb4000

 

BSD process name corresponding to current thread: kernel_task

 

Mac OS version:

12C60

 

Kernel version:

Darwin Kernel Version 12.2.0: Sat Aug 25 00:48:52 PDT 2012; root:xnu-2050.18.24~1/RELEASE_X86_64

Kernel UUID: 69A5853F-375A-3EF4-9247-478FD0247333

Kernel slide:     0x000000000e000000

Kernel text base: 0xffffff800e200000

System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

 

System uptime in nanoseconds: 81543334227795

last loaded kext at 198552288743: com.apple.filesystems.smbfs          1.8 (addr 0xffffff7f905f9000, size 229376)

last unloaded kext at 156009627395: com.apple.driver.AppleUSBUHCI          5.2.5 (addr 0xffffff7f8eb76000, size 65536)

loaded kexts:

com.paragon-software.filesystems.ntfs          82

com.apple.filesystems.smbfs          1.8

com.apple.driver.AppleBluetoothMultitouch          75.15

com.apple.driver.AppleHWSensor          1.9.5d0

com.apple.driver.AudioAUUC          1.60

com.apple.driver.AGPM          100.12.69

com.apple.driver.AppleMikeyHIDDriver          122

com.apple.filesystems.autofs          3.0

com.apple.driver.ACPI_SMC_PlatformPlugin          1.0.0

com.apple.driver.AppleLPC          1.6.0

com.apple.driver.AppleSMCLMU          2.0.2d0

com.apple.driver.AppleMuxControl          3.2.11

com.apple.kext.AMDFramebuffer          8.0.0

com.apple.driver.AppleMikeyDriver          2.3.1f2

com.apple.iokit.IOUserEthernet          1.0.0d1

com.apple.iokit.IOBluetoothSerialManager          4.0.9f33

com.apple.Dont_Steal_Mac_OS_X          7.0.0

com.apple.driver.AppleHDA          2.3.1f2

com.apple.driver.AppleUSBDisplays          353

com.apple.driver.AppleUpstreamUserClient          3.5.10

com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.AppleSMCPDRC          1.0.0

com.apple.driver.AppleIntelHD3000Graphics          8.0.0

com.apple.driver.ApplePolicyControl          3.2.11

com.apple.AMDRadeonAccelerator          1.0.0

com.apple.driver.AppleIntelSNBGraphicsFB          8.0.0

com.apple.driver.AppleMCCSControl          1.0.33

com.apple.driver.SMCMotionSensor          3.0.2d6

com.apple.driver.AppleUSBTCButtons          235.4

com.apple.driver.AppleUSBTCKeyboard          235.4

com.apple.driver.AppleIRController          320.15

com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

com.apple.BootCache          34

com.apple.iokit.SCSITaskUserClient          3.5.1

com.apple.driver.XsanFilter          404

com.apple.driver.AppleUSBHub          5.2.5

com.apple.iokit.IOAHCIBlockStorage          2.2.2

com.apple.driver.AirPort.Brcm4331          602.15.22

com.apple.driver.AppleFWOHCI          4.9.6

com.apple.driver.AppleSDXC          1.2.2

com.apple.iokit.AppleBCM5701Ethernet          3.2.5b3

com.apple.driver.AppleUSBEHCI          5.4.0

com.apple.driver.AppleAHCIPort          2.4.1

com.apple.driver.AppleEFINVRAM          1.6.1

com.apple.driver.AppleSmartBatteryManager          161.0.0

com.apple.driver.AppleACPIButtons          1.6

com.apple.driver.AppleRTC          1.5

com.apple.driver.AppleHPET          1.7

com.apple.driver.AppleSMBIOS          1.9

com.apple.driver.AppleACPIEC          1.6

com.apple.driver.AppleAPIC          1.6

com.apple.driver.AppleIntelCPUPowerManagementClient          196.0.0

com.apple.nke.applicationfirewall          4.0.39

com.apple.security.quarantine          2

com.apple.driver.AppleIntelCPUPowerManagement          196.0.0

com.apple.driver.IOBluetoothHIDDriver          4.0.9f33

com.apple.driver.AppleMultitouchDriver          235.28

com.apple.kext.triggers          1.0

com.apple.driver.IOPlatformPluginLegacy          1.0.0

com.apple.iokit.IOSurface          86.0.3

com.apple.iokit.IOSerialFamily          10.0.6

com.apple.iokit.IOBluetoothFamily          4.0.9f33

com.apple.iokit.IOFireWireIP          2.2.5

com.apple.driver.DspFuncLib          2.3.1f2

com.apple.driver.AppleUSBAudio          2.9.0f6

com.apple.iokit.IOAudioFamily          1.8.9fc10

com.apple.kext.OSvKernDSPLib          1.6

com.apple.iokit.AppleBluetoothHCIControllerUSBTransport          4.0.9f33

com.apple.driver.IOPlatformPluginFamily          5.2.0d16

com.apple.driver.AppleHDAController          2.3.1f2

com.apple.iokit.IOHDAFamily          2.3.1f2

com.apple.driver.AppleBacklightExpert          1.0.4

com.apple.driver.AppleGraphicsControl          3.2.11

com.apple.driver.AppleSMBusPCI          1.0.10d0

com.apple.iokit.IOAcceleratorFamily          19.0.26

com.apple.kext.AMD6000Controller          8.0.0

com.apple.kext.AMDSupport          8.0.0

com.apple.iokit.IONDRVSupport          2.3.5

com.apple.driver.AppleSMBusController          1.0.10d0

com.apple.iokit.IOGraphicsFamily          2.3.5

com.apple.driver.AppleSMC          3.1.4d2

com.apple.iokit.IOUSBMassStorageClass          3.5.0

com.apple.driver.AppleUSBMultitouch          235.7

com.apple.driver.AppleThunderboltDPOutAdapter          1.8.5

com.apple.driver.AppleThunderboltDPInAdapter          1.8.5

com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.5

com.apple.driver.AppleThunderboltPCIUpAdapter          1.2.5

com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.5

com.apple.iokit.IOUSBHIDDriver          5.2.5

com.apple.iokit.IOSCSIBlockCommandsDevice          3.5.1

com.apple.iokit.IOFireWireSerialBusProtocolTransport          2.1.1

com.apple.iokit.IOFireWireSBP2          4.2.0

com.apple.driver.AppleUSBMergeNub          5.2.5

com.apple.driver.AppleUSBComposite          5.2.5

com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.5.1

com.apple.iokit.IOBDStorageFamily          1.7

com.apple.iokit.IODVDStorageFamily          1.7.1

com.apple.iokit.IOCDStorageFamily          1.7.1

com.apple.iokit.IOAHCISerialATAPI          2.5.0

com.apple.iokit.IOSCSIArchitectureModelFamily          3.5.1

com.apple.iokit.IOUSBUserClient          5.2.5

com.apple.driver.AppleThunderboltNHI          1.6.0

com.apple.iokit.IOThunderboltFamily          2.1.1

com.apple.iokit.IO80211Family          500.15

com.apple.iokit.IOFireWireFamily          4.5.5

com.apple.iokit.IOEthernetAVBController          1.0.2b1

com.apple.iokit.IONetworkingFamily          3.0

com.apple.iokit.IOAHCIFamily          2.2.1

com.apple.iokit.IOUSBFamily          5.4.0

com.apple.driver.AppleEFIRuntime          1.6.1

com.apple.iokit.IOHIDFamily          1.8.0

com.apple.iokit.IOSMBusFamily          1.1

com.apple.security.sandbox          220

com.apple.kext.AppleMatch          1.0.0d1

com.apple.security.TMSafetyNet          7

com.apple.driver.DiskImages          344

com.apple.iokit.IOStorageFamily          1.8

com.apple.driver.AppleKeyStore          28.21

com.apple.driver.AppleACPIPlatform          1.6

com.apple.iokit.IOPCIFamily          2.7.2

com.apple.iokit.IOACPIFamily          1.4

com.apple.kec.corecrypto          1.0

Model: MacBookPro8,2, BootROM MBP81.0047.B27, 4 processors, Intel Core i7, 2.2 GHz, 8 GB, SMC 1.69f3

Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB

Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB

Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020

Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1333 MHz, 0x80CE, 0x4D34373142353237334448302D4348392020

AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.81.22)

Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports

Network Service: Display Ethernet, Ethernet, en2

PCI Card: Apple 57761-B0, sppci_ethernet, Thunderbolt@13,0,0

PCI Card: pci11c1,5901, sppci_ieee1394openhci, Thunderbolt@14,0,0

PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@12,0,0

PCI Card: pci12d8,400e, sppci_usbopenhost, Thunderbolt@12,0,1

PCI Card: pci12d8,400f, USB Enhanced Host Controller, Thunderbolt@12,0,2

Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB

Serial ATA Device: MATSHITADVD-R   UJ-8A8

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfa100000 / 3

USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0xfa120000 / 5

USB Device: BRCM2070 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4

USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821a, 0xfa113000 / 7

USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0xfa200000 / 2

USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0xfd100000 / 2

USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd110000 / 3

USB Device: hub_device, apple_vendor_id, 0x9127, 0x40100000 / 2

USB Device: hub_device, 0x050d  (Belkin Corporation), 0x0237, 0x40130000 / 6

USB Device: KB700M Kinesis Freestyle for Mac, 0x058f  (Alcor Micro, Corp.), 0x9410, 0x40135000 / 9

USB Device: hub_device, 0x0409  (NEC Corporation), 0x0059, 0x40131000 / 8

USB Device: hub_device, 0x0409  (NEC Corporation), 0x0059, 0x40131400 / 10

USB Device: Basics Desktop, 0x0d49  (Maxtor), 0x7410, 0x40132000 / 7

USB Device: Display Audio, apple_vendor_id, 0x1107, 0x40140000 / 5

USB Device: Apple Thunderbolt Display, apple_vendor_id, 0x9227, 0x40170000 / 4

USB Device: FaceTime HD Camera (Display), apple_vendor_id, 0x1112, 0x40150000 / 3

FireWire Device: FreeAgent GoFlex, Seagate, 800mbit_speed

MacBook Pro, OS X Mountain Lion (10.8.2), Connected to Thunderbolt display
  • clintonfrombirmingham Level 7 Level 7 (26,715 points)
    Currently Being Moderated
    Nov 18, 2012 6:57 AM (in response to algerian)

      com.apple.AMDRadeonAccelerator(1.0)[D89E4100-9C89-3C99-B34B-F7790E1A0B8B]@0xfff fff7f900cc000->0xffffff7f90499fff

                dependency: com.apple.iokit.IOAcceleratorFamily(19.0.26)[409C5206-05B3-301D-995E-5B269A4EEF 5E]@0xffffff7f9007a000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8e8af000

                dependency: com.apple.iokit.IONDRVSupport(2.3.5)[86DDB71C-A73A-3EBE-AC44-0BC9A38B9A44]@0xff ffff7f8edf7000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8edb4000

             com.apple.kext.AMDFramebuffer(8.0)[4CD59A3C-4442-36CB-8026-2095FE6B032A]@0xffff ff7f8f96b000->0xffffff7f8f97dfff

                dependency: com.apple.iokit.IOACPIFamily(1.4)[A35915E8-C1B0-3C0F-81DF-5515BC9002FC]@0xfffff f7f8e7f2000

                dependency: com.apple.iokit.IOPCIFamily(2.7.2)[B1B77B26-7984-302F-BA8E-544DD3D75E73]@0xffff ff7f8e8af000

                dependency: com.apple.kext.AMDSupport(8.0.0)[7B2EC6D1-101A-3928-919E-337D6724752A]@0xffffff 7f8f781000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.5)[803496D0-ADAD-3ADB-B071-8A0A197DA53D]@0 xffffff7f8edb4000

    It looks as if it could be a problem with your AMD graphics card and/or drivers. I've the same model as you (8,2) and haven't had any problems. I would take the machine into your local Apple Store and have them run diagnostics on the machine. If you want to see if there are any errors with your graphics card on your own, you can use the (overly simplistic) Apple Hardware Test.

     

    But the techs have better tools available.

     

    Clinton

  • dbainbridge Level 1 Level 1 (115 points)
    Currently Being Moderated
    Nov 18, 2012 8:03 AM (in response to algerian)

    The other thing to know is if you have upgraded the RAM from a third party supplier?  Bad RAM from a third party is notorious for causing kernel panics.

  • JosephHG Calculating status...
    Currently Being Moderated
    Nov 23, 2012 2:43 AM (in response to algerian)

    I'm getting exactly the same crash as you, in the same situation - whilst MacBook Pro is asleep.

     

    My RAM was also Apple fitted as part of the original custom spec.

     

    I'm fairly certain it only started to happen after I upgraded to Mountain Lion.

     

    Please let us know how you get on at the Apple store!

  • JosephHG Level 1 Level 1 (5 points)
    Currently Being Moderated
    Jan 11, 2013 6:23 AM (in response to algerian)

    I'm getting this on multiple machines, intermittently.

     

    I'm convinced it's just a bug in 10.8; I'm just hoping 10.8.3 fixes it...

  • tomhennigan Calculating status...
    Currently Being Moderated
    Feb 4, 2013 1:14 AM (in response to JosephHG)

    I'm seeing the same thing on my MacBookPro8,1 ever since updating to 10.8.2. I've noticed the airport card has been intermittent, with short periods where the card is noticed at boot, but after that I get either "No Wifi Hardware Installed" or an infinite loop searching for wireless networks. Interestingly bluetooth works intermittently fine (e.g. periods of it working reliably, then shor) and afaik the bluetooth controller is also on the airport card.

     

    I've logged the following pattern in "Hardware Growler" a few times:

     

      - USB Disconnection - Bluetooth USB Host Controller

      - USB Disconnection - BRCM2070 Hub

      - Bluetooth Disconnection - tom’s keyboard

      - Bluetooth Disconnection - tom’s trackpad

      - USB Connection - Bluetooth USB Host Controller

      - Bluetooth Connection - tom’s trackpad

      - Bluetooth Connection - tom’s keyboard

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