HT203213: iTunes for Windows: iTunes can't contact the iPhone, iPad, or iPod software update server

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seekersue
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Q: HOw can I download iTunes 10.6.3 to my iPhone

I have an iPhone 4 and I am trying to sync it with my iTunes.  When I connect to the computer it says "This phone cannot be used because it does not have iTunes 10.6.3 update please go to www.itunes.com to download.  I cannot see any way to download it at this site.  Help please.

iPhone 4

Posted on Jan 12, 2013 7:18 PM

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seekersue

Q: HOw can I download iTunes 10.6.3 to my iPhone

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  • by Niel,

    Niel Niel Jan 12, 2013 7:20 PM in response to seekersue
    Level 10 (314,140 points)
    Mac OS X
    Jan 12, 2013 7:20 PM in response to seekersue

    iTunes 10.6.3 is a component for your computer. If you're using Mac OS X 10.6.8 or newer or a compatible Windows version, go to the indicated site from a computer. If you're using Mac OS X 10.5.8, click here.

     

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  • by randers4,

    randers4 randers4 Jan 12, 2013 7:22 PM in response to seekersue
    Level 9 (62,891 points)
    Jan 12, 2013 7:22 PM in response to seekersue

    This means that you have to have iTunes 10.6.3 or later to sync your phone (required if you are using iOS 6).  You download it to your computer, not to your phone.  Open iTunes and check for updates to update it to the latest version.  If you can't run the latest version (because, for example, you have a Mac with OS X 10.5.8), you can still download iTunes 10.6.3 here: http://support.apple.com/downloads/#itunes).