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2007-ish iMac internal hdd failure, can I still backup data?

154 Views 3 Replies Latest reply: Jan 12, 2013 8:49 PM by rkaufmann87 RSS
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Jan 12, 2013 2:43 PM

1st round (after updating to new iTunes)

- I was listening to music and playing D3, I quit the game and went on to open Safari when computer clocked

- After waiting for a while I manually shutdown and started up to a grey screen (comp would not start)

- After multiple restarts it finally displayed a folder w/question mark icon

- I dug up the original install disc OS 10.4 X and found my hdd to boot off of, comp looked like it worked

- I had to leave for a week+ and left it sleeping (figure'd I'll back everything up when I return)


2nd round

- I came back and "woke" up my computer. It clocked almost immediately and it was back to the grey screen

- Multiple PRAM and general resets later (two SMC resets) I still cannot boot up

- Tried loading the Snow upgrade disc I had and although the process to get into startup disk and disk utility was a lot faster, it ended in the same result (my hdd was not available)


I went to the Genius Bar, they confirmed that it's an hdd failure (happy they we able to) and that it would be $2xx for hdd replacement. My first priority is to backup any data I can if possible and Apple does not do data transfers??? Genius told me to go to and look for service providers (only open M-F reg business hours), I'll start calling on Monday.



Is there anything else that I can do or try on my own? Any thoughts/help appreciated

- Would Disk Warrior be worth trying (my comp is not even seeing my hdd)?

- Should I try opening iMac up to clean dust / check for loose connections?

- I have a new external drive Seagate GoFlex Desk hdd, OS 10.4 X could not install because of a volume check drive error?

IMAC & Iphone 3G
  • rkaufmann87 Level 8 Level 8 (40,585 points)

    Disk Warrior is your best bet but backing up data after a HDD has failed is like putting oil & water into a blown's too late. If DW cannot help then you can go to a data recovery service, expect prices to be $500-$2000+.

  • rkaufmann87 Level 8 Level 8 (40,585 points)

    You may get luck after all, let us know.


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