Currently Being ModeratedJan 12, 2013 6:17 PM (in response to Mark Gibson7)
So basically unless you have a brand new "thin" imac, the chipset in the superdrive will prevent it from working with any other device.
Currently Being ModeratedJan 12, 2013 6:19 PM (in response to Mark Gibson7)
Just realized you siad your iMac has a dead optical drive. That means it is not the new "thin" iMac and the SuperDrive will not work with it. I would reccommend returning it and picking up a universal one from best buy, staples, or even online. You can find them dirt cheap now.
Currently Being ModeratedJan 12, 2013 7:12 PM (in response to dmorton750)
Well the system requirements are:
- MacBook Pro with Retina display
- MacBook Air computer
- iMac computer
- Mac mini computer
I don't see anything there about it having to be the "latest" iMac?
If Apple Support confirms that during the 'phone call(s) tomorrow I'll:
1. Update here.
2. Be pi**ed off.
Currently Being ModeratedJan 12, 2013 7:09 PM (in response to Mark Gibson7)
Yes so when they say iMac they are referring to the new iMac releases just a few months ago. The USB SuperDrive will only work with USB devices that do not have built in SuperDrives (Mac Mini, MacBook Air, MacBook Pro, and the New iMac)
Currently Being ModeratedJan 12, 2013 7:15 PM (in response to dmorton750)
Well maybe instead of "iMac" they should say "iMac 2012 without built in Optical Drive"??
If this is confirmed tomorrow I have to waste half the day returning it and then getting one that does @$%#$ work.
Currently Being ModeratedJan 12, 2013 7:28 PM (in response to Mark Gibson7)
I completely understand the frustration. However I believe I may have found something to help. Below a change you can make in Terminal to allow the USB SuperDrive to work with your computer. I just tried it out and it worked! If you feel comfortable with terminal, you might want to try:
**********Be sure to have backed up your computer before changing anything like this in Terminal!**********
- open a terminal
- type (on a single line)
sudo pico /Library/Preferences/SystemConfiguration/com.apple.Boot.plist
- Insert “mbasd=1″ in the <string></string> value below the <key>Kernel Flags</key> (If the string is not empty to begin with (it normally is), then use a space to separate the mbasd=1 from what’s already there). The file will then look like:
<?xml version=”1.0″ encoding=”UTF-8″?>
<!DOCTYPE plist PUBLIC “-//Apple//DTD PLIST 1.0//EN” “http://www.apple.com/DTDs/PropertyList-1.0.dtd”>
[Update: As CyborgSam pointed out in the comments, the file might not yet exist at all on some Macs. In that case, the pico editor window will initially be empty - if so, just copy and paste the entire XML block from above].
- Save (press Ctrl-X, answer yes to save by pressing Y, press enter to confirm the file name).
- Restart your machine. That’s it!
Good luck and be careful!
Currently Being ModeratedJan 12, 2013 7:51 PM (in response to dmorton750)
I'm "Terminal aware" so editing this was straight forward.
You have saved my bacon (the Boss wanted to use here machine tonight).
I still intend to ring Apple and give them a serve, but this edited plist file has got me out of a jam.
Currently Being ModeratedJan 12, 2013 8:00 PM (in response to Mark Gibson7)
No problem at all! Good luck with phone support - they're always a thrill to deal with!
Currently Being ModeratedJun 25, 2013 4:15 PM (in response to Mark Gibson7)
The reason your Superdrive didn't work is because unless you're running a 2012 iMac the Apple Superdrive is NOT meant to work with your machine.
See this article: http://support.apple.com/kb/HT5630
So that is why it didn't "Boom just work" Due to your ignorance not the death of Steve Jobs.
I would've advised you to return it and purchase a 3rd party external superdrive that would work on a Mac. Instead of playing around in terminal.