8 Replies Latest reply: Jan 13, 2013 6:14 PM by sberman
SamuelAnderson Level 1 Level 1 (0 points)

I have an iPhone 4s and cannot send photos. The camera icon next to the text box is grey and I can't press it. Help?


iPhone 4S, iOS 6.0.1
  • 1. Re: Help?
    sberman Level 7 Level 7 (24,490 points)

    Go to Settings > Messages > MMS Messaging and turn it "On".

  • 2. Re: Help?
    SamuelAnderson Level 1 Level 1 (0 points)

    It doesn't have an MMS option

  • 3. Re: Help?
    sberman Level 7 Level 7 (24,490 points)

    It sounds like your iPhone is restricted then (Settings > General > Restrictions).  It may be the camera that's restricted.

  • 4. Re: Help?
    SamuelAnderson Level 1 Level 1 (0 points)

    No, restrictions are disabled

  • 5. Re: Help?
    sberman Level 7 Level 7 (24,490 points)

    I never heard of an iPhone without an MMS option.  Might you have purchased a demo iPhone?  Maybe you should take this up with the business / person that sold you the phone.

  • 6. Re: Help?
    SamuelAnderson Level 1 Level 1 (0 points)

    Pretty sure its not a demo, but I'll take it to the shop that sold it to me and ask, thanks. Cheers for the advice

  • 7. Re: Help?
    Dartiesdad Level 4 Level 4 (1,095 points)

    Sberman

     

    I went hunting for this issue and found a LONG discussion but here was the essence.  The MMS issue may be a a compatible carrier issue.

     

     

     

    Apple should do something more than just sell the phone for $700 and lie to me that EVERYTHING will work. Come reall??!

     

    Apple never said "everything will work" with T-Mobile or any other non-official carrier - just the opposite in fact.  Learn to research before you buy.

     

    BTW, the "codes" that T-Moble gave  you never applied to iPhones as they know nothing about it.

     

    What's really amazing is that someone would spend $749 on a phone and then get cheap and use it on a carrier that isn't fully compatible.

  • 8. Re: Help?
    sberman Level 7 Level 7 (24,490 points)

    Dartiesdad, that's a nice piece of research. Your finding makes a lot of sense and may well be the answer to the original poster's problem.

     

    Thanks.