HT201954: Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues

Learn about Unauthorized modification of iOS can cause security vulnerabilities, instability, shortened battery life, and other issues
ranex
Level 1 (0 points)

Q: please help me.,

hi.

      i`m new here. few days back, i`ve tried to update my apple iphone.               i don`t know which mobile is that wether it may be 3g or 3gs.  And which version is installed & also which version is i am updating.       As itunes opens it shows windows about     update     and        restore and update.       i`m excited to update .   and i quickly click to update it. in few minutes    "errorr 1015"     shows and no work is done  and my iphone is become black box..................................

 

 

 

please help me out................................

 

                                                                         reguards to all...........

 

 

 

 

 

 

 

                                                                                                                                                                                                         ranex

iPhone 3G, Windows 7

Posted on Jan 13, 2013 4:58 AM

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ranex

Q: please help me.,

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  • Helpful answers

  • by stedman1,

    stedman1 stedman1 Jan 13, 2013 4:58 AM in response to ranex
    Level 9 (74,169 points)
    Apple Watch
    Jan 13, 2013 4:58 AM in response to ranex

    This is what Apple has to say about error 1015.

     

     

    "Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state."

  • by ranex,

    ranex ranex Jan 13, 2013 5:02 AM in response to stedman1
    Level 1 (0 points)
    Jan 13, 2013 5:02 AM in response to stedman1

    ple tell me the way how to install a new ios in black box

  • by stedman1,

    stedman1 stedman1 Jan 13, 2013 5:04 AM in response to ranex
    Level 9 (74,169 points)
    Apple Watch
    Jan 13, 2013 5:04 AM in response to ranex

    Sorry, your phone has been hacked, and we can not assist on the Apple support site. It is entirely possible that it may not be able to be restored to working condition. You will need to Google to find a solution.