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HT5582: iTunes Store: How iTunes Store purchases are billed

Learn about iTunes Store: How iTunes Store purchases are billed

HT5582 Accidentally purchased item

152 Views 1 Reply Latest reply: Jan 13, 2013 8:26 AM by King_Penguin RSS
Kcresta17 Calculating status...
Currently Being Moderated
Jan 13, 2013 7:47 AM

A game was accidentally purchased on my iPad. Can I "return" it. I just received the receipt for it.

iPad 2
  • King_Penguin Level 10 Level 10 (92,475 points)
    Currently Being Moderated
    Jan 13, 2013 8:26 AM (in response to Kcresta17)

    All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

     

    Depending upon what version of iOS that you have on your iPad you might have a Settings > General > Restrictions > Require Password setting which you can set to 'Immediately' to try and stop it happening again

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