praveenkay

Q: iPhone5 bluetooth not working

Bluetooth in iPhone 5 is not working. It is not recognizing the bluetooth devices even though its turned on.

iPhone 5, iOS 6

Posted on Sep 21, 2012 7:04 PM

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Q: iPhone5 bluetooth not working

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  • by Jack406,

    Jack406 Jack406 Jan 12, 2013 7:17 AM in response to deggie
    Level 1 (10 points)
    Jan 12, 2013 7:17 AM in response to deggie

    My iPhone 5 pairs too.  I get the message that the phone is connected when I turn on the car.  It just won't accept calls when they come in.  I answer the phone on the car (2012 Honda CRV) and nothing happens.  Next, even though It is dangerous when driving, I have to pick up the phone, hit audio selection, then speaker, then hands-free on the phone.  It worked fine on the iPhone 4S.

     

    Hey Apple!  That's sort of like texting while driving and pretty much as dangerous.  You are going to kill someone.

  • by dwest1023,

    dwest1023 dwest1023 Jan 12, 2013 4:04 PM in response to HunterKiller
    Level 1 (24 points)
    iPhone
    Jan 12, 2013 4:04 PM in response to HunterKiller

    My Acura requires a pin and I have no trouble with my iPhone 5. Automatically pairs everytime I start the car.

  • by PNutts,

    PNutts PNutts Jan 12, 2013 4:38 PM in response to Jack406
    Level 1 (5 points)
    Jan 12, 2013 4:38 PM in response to Jack406

    Some auto manufacturers are beginning to roll out firmware updates for their radios that are no longer compatible. I also have a Honda and cannot take handsfree calls. I have a call to my sales guy to see if there's an update on when Honda will have a fix.

  • by supersparksteve,

    supersparksteve supersparksteve Jan 13, 2013 4:06 AM in response to PNutts
    Level 1 (15 points)
    Jan 13, 2013 4:06 AM in response to PNutts

    I thought like USB it was supposed to be backward compatible ????

     

    My Nissan Pathfinder 2011 pairs some days and not others, never had a problem with iPhone 4.

    So it pairs when it feels like it.

     

    Is it acceptable to launch a phone then claim its the car manufacturers fault, I don't think so.

  • by PNutts,

    PNutts PNutts Jan 13, 2013 9:12 AM in response to supersparksteve
    Level 1 (5 points)
    Jan 13, 2013 9:12 AM in response to supersparksteve

    Bluetooth 4 is a standard that's backwards compatible with earlier versions of Bluetooth. Over 17,000 companies from many fields determine what the Bluetooth standard is and it's compatibility. The standard says it's backwards compatible so that's what Apple says. But like with anything else, an older version (car radio Bluetooth 3) may not work with a newer version (iPhone Bluetooth 4). It doesn't mean either one is broken, it means that the old version needs to be updated to work with the new version (if possible). Assuming no bugs anywhere, it means the old version wasn't implemented completely or properly.

     

    Because these problems only affect a small number of radio manufacturers, I believe it's a problem with the radios. I just bought a Honda and I need to figure out who makes the radio (Panasonic I think) so I can poke around the forums and see if they're working on it. I assume Honda and other car manufacturers are at the mercy of the radio manufacturer(s) and they are pressuring the radio manufacturers to provide a fix. It appears Infinity and Nissan have been successful and are fixing the radios.

     

    But... I could be wrong and there's a problem with Apple's implementation of Bluetooth 4.0. If so I would expect more car radios to be affected. The good news is that the cars I've seen mentioned (with problem radios) and the iPhone are high-end and I don't think both sides to walk away without a fix. I'm OK if the radio manufacturers patch it or Apple does.

     

    Here's a similar thread with addition information. In it someone reports they contacted Nissan and were told a radio update is being sent to Nissan dealers soon. https://discussions.apple.com/message/20870003?ac_cid=tw123456#20870003 . Infinity also has a fix on the way.

     

    Apple published a KB entry on radios that need firmware updates to work properly for the specific problem described here: http://support.apple.com/kb/TS4483?viewlocale=en_US

     

    Good luck to all of us!

  • by Brian Brady,

    Brian Brady Brian Brady Jan 13, 2013 9:29 AM in response to PNutts
    Level 1 (5 points)
    Jan 13, 2013 9:29 AM in response to PNutts

    I think you are incorrect. There have been problems reported with mazda acura honda infiniti nissan subaru volkswagon mercedez bmw ford as well as devices from plantronics, jawbone, jabra, bose, logitech and motorola. I cannot believe that all these are at fault and Apple is not to blame. The iphone 5 uses a totally new chipset for Wifi/BT from a new manufacturer. Some poeple have even reported problems pairing with Macbooks.

     

    The issue is here Apple has become so big they can force other companies to fix or patch thier problems.

  • by Darkstrike,

    Darkstrike Darkstrike Jan 13, 2013 9:58 AM in response to Brian Brady
    Level 1 (0 points)
    Jan 13, 2013 9:58 AM in response to Brian Brady

    Add GMC to your list also 2012 GMC Terrain has intermittent bluetooth connectivity along with being unable to answer incoming calls with the steering wheel controls. Outgoing calls work fine but incoming you have to physically switch the connection on the phone to the truck in order to talk hands free.

  • by PNutts,

    PNutts PNutts Jan 13, 2013 10:04 AM in response to Brian Brady
    Level 1 (5 points)
    Jan 13, 2013 10:04 AM in response to Brian Brady

    OK, we'll agree to disagree. I don't know how many of those car manufacturers use radios from the same radio manufacturers. All I know is when a new standard is rolled out then it demonstrates older devices' adherence the standard at the time they're made. The same for other devices.

  • by Ksalito,

    Ksalito Ksalito Jan 13, 2013 11:12 AM in response to praveenkay
    Level 1 (0 points)
    Jan 13, 2013 11:12 AM in response to praveenkay

    Add Toyota to list, just purchased 2013 highlander. Everything works Bluetooth except Handsfree calling. It works only when phone plugged into USB plug. I have an iPhone 5.

  • by PNutts,

    PNutts PNutts Jan 14, 2013 10:18 PM in response to praveenkay
    Level 1 (5 points)
    Jan 14, 2013 10:18 PM in response to praveenkay

    I drove a Hyundai Santa Fe rental today (2012 I think) and was able to take handsfree calls with no issues. I'll be at the Honda dealership tomorrow and will ask if they have an update on the issue.

  • by cjbivo,

    cjbivo cjbivo Jan 16, 2013 1:14 PM in response to Cb71
    Level 1 (0 points)
    Jan 16, 2013 1:14 PM in response to Cb71

    how do you delete old phone from wrx bluetooth settings

  • by deggie,

    deggie deggie Jan 16, 2013 1:43 PM in response to cjbivo
    Level 9 (54,756 points)
    iPhone
    Jan 16, 2013 1:43 PM in response to cjbivo

    Check the owners manual for your wrx.

  • by RobertAU,

    RobertAU RobertAU Jan 16, 2013 10:42 PM in response to Jack406
    Level 1 (0 points)
    Jan 16, 2013 10:42 PM in response to Jack406

    Jack I have a brand new honda euro and am having the same problem as yourself, APPLE BETTER GET THIS SORTED QUICKLY!

  • by artboy11211,

    artboy11211 artboy11211 Jan 17, 2013 5:03 AM in response to RobertAU
    Level 1 (0 points)
    Jan 17, 2013 5:03 AM in response to RobertAU
  • by rputiniscs,

    rputiniscs rputiniscs Jan 17, 2013 6:21 PM in response to artboy11211
    Level 1 (0 points)
    Jan 17, 2013 6:21 PM in response to artboy11211

    Somebody fix the issue to pair iphone 5 with Sony Ericsson mw600 hi-fi-wireless-headset-with-fm-radio?

     

    It works well with iphone 3GS And iphone 4S, but with iphone 5, it doesn't work.

     

    Any idea??

     

    Thanks

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