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MobileMe and iCloud

323 Views 6 Replies Latest reply: Jan 13, 2013 12:42 PM by Mike_Baird RSS
Mike_Baird Calculating status...
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Jan 13, 2013 10:33 AM

I had a MobileMe account and now I have an iCloud account. Why isn't mail sent to my @me address showing up in my@icloud account? I was told by Apple support that this would happen?

  • pvonk Level 6 Level 6 (13,670 points)
    Currently Being Moderated
    Jan 13, 2013 11:29 AM (in response to Mike_Baird)

    Did you every go through the migration process from MobileMe to iCloud.  Unfortunately, it's now too late to do that.

     

    But try the following test.  Using a computer's browser, log into icloud.com using your icloud ID and password.  Then go to the email page and click the cog wheel in the upper right.  Go into preferences and look under Accounts.  There you'll see all your email addresses (all except the main one are aliases).  Do you have both xxx.me.com and xxx.icloud.com?  ("xxx" is your account name).  If so, then you should be getting email sent to xxx@me.com.

  • Winston Churchill Level 10 Level 10 (81,830 points)
    Currently Being Moderated
    Jan 13, 2013 11:46 AM (in response to Mike_Baird)

    If the xxx part is the same, the @icloud and @me are indeed the same account.

  • pvonk Level 6 Level 6 (13,670 points)
    Currently Being Moderated
    Jan 13, 2013 12:00 PM (in response to Mike_Baird)

    Unfortunately, all aliases that are now added to icloud accounts must be the @icloud.com variety.  But if you do have a xxx@me.com email address that works, then it must be associated with the same account.

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