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HT1506 How do I delete an account from mail

61117 Views 13 Replies Latest reply: Jan 18, 2014 8:20 AM by Holzfreiweiss RSS
GC RKC Calculating status...
Currently Being Moderated
Jul 9, 2012 4:58 PM

I set up an account for mai that I no longer want. It is not the main account but an additional on. How do I delete it.

Mac OS X (10.7.4)
  • CT Level 6 Level 6 (14,955 points)
    Currently Being Moderated
    Jul 9, 2012 5:07 PM (in response to GC RKC)

    From Mail Help:

     

    Remove accounts

    Removing an account removes the account information from Mail and deletes the account’s mailboxes and messages that are saved on your computer.

    WARNING: Deleting a Post Office Protocol (POP) account permanently deletes its mailboxes and messages from your computer and cannot be undone. However, if you’ve been backing up files using Time Machine, you can use it to recover previous versions of deleted mailboxes.

     

    1. Choose Mail > Preferences, and then click Accounts.
    2. Select the account you want to remove.
    3. Click Remove (-).

    Removing an Exchange or Internet Message Access Protocol (IMAP) account doesn’t permanently delete the account’s mailboxes and messages because they are stored on the mail server. To retrieve the account’s mailboxes and messages from the server, add the account again in Mail.

  • pedrosd Calculating status...
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    Dec 13, 2012 8:38 AM (in response to CT)

    I was able to delete a no longer needed mail account, but when I go to compose a new email, the account name is still in the from drop down menu.  I tried sending an email from that deleted account name, and it sends it from the primary email account.  I would like to delete the name from the drop down menu.  Any advice on how to do that?

     

    Thanks!!!

  • Holzfreiweiss Calculating status...
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    Jan 13, 2013 11:40 AM (in response to GC RKC)

    actually the removal of account using Preferences >> select given Account >> remove button does NOT really removes the account.

    And this is THE problem (business sensitive emails, credentials).

    Just as "pedrosd" wrote, something is still stored (maybe even credentials)..  in my case whenever i compose a new mail, a popup appears about the certificate of this my "removed" email account which needed for the address book synch !!

     

    Is there any way to REALLY remove email account details from OSX Mail app...????   (or this IS a very bad BUG, and i have to format the whole drive, burn it and throw it to a deep sea...)

     

    Thanks in advance!! !

  • JJCDesign Calculating status...
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    Feb 7, 2013 1:51 AM (in response to Holzfreiweiss)

    Try going to MAIL > Preferences > Accounts Tab

     

    Then where it says "Outgoing Mail Server (SMTP):" click on the drop down and you may see the deleted accounts still there. If so click on "Edit SMTP Server List..." at the bottom

     

    Now you can select the accounts you don't want and click on the "-" button.

     

     

    Fingers crossed this solves your problem.

  • Holzfreiweiss Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 17, 2013 4:37 AM (in response to JJCDesign)

    uHello JJCDesign,

     

    thanks for the hint. Well, unfortunately it did not help..

    (The SMTP server has alredy been removed previously.)

     

    Cheers

  • Bambibamb12002 Calculating status...
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    Oct 3, 2013 1:44 PM (in response to CT)

    Thanks CT you really helped now i can use my new account thank

  • 2Toad Calculating status...
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    Nov 13, 2013 12:50 PM (in response to Holzfreiweiss)

    Holzfreiweiss wrote:

     

    Is there any way to REALLY remove email account details from OSX Mail app...????

     

    Removing an account via Mail > Prefrences does not remove the folder where Mac OS X Mail stores related account data.

     

    To remove this folder:

    1. Open a Finder window
    2. Menu: Go > Go to Folder...
    3. Type: ~/Library/Mail/V2
    4. Click the Go button
    5. Identify the account's folder:
      1. The folder naming convention is: PROTOCOL-ACCOUNT@SERVER
        1. Gmail example:
          1. Account: foo.bar@gmail.com
          2. Folder: IMAP-foo.bar@gmail.com@imap.gmail.com
        2. Exchange example:
          1. Account: foo.bar@baz.com
          2. Folder: EWS-baz\foo.bar@exchange.baz.com
    6. Right-click the account folder, and select Move to Trash from the pop-up menu

     

    As always, when you're deleting folders/files, please exercise caution. If you delete something by accident, go to the Trash, and put it back.

  • ericblanding Calculating status...
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    Nov 21, 2013 7:22 PM (in response to 2Toad)

    I did not find a folder with the account I wanted to delete, but I did find a file (with find and grep) at that path which has the offending old account info:

    ~/Library/Mail/V2/MailData/Accounts.plist

     

    Quit Mail

    Opened the plist file in TextEdit

    Looked under "<key>EmailAliases</key>"

    Deleted these lines:

    <dict>

      <key>alias</key>

      <string>oldacct@icloud.com</string>

      <key>name</key>

      <string>Junk Thing</string>

    </dict>

    Saved the file, quit TextEdit and start Mail

     

    Same stuff just reappeared in that file.

     

    Searched other plist files under ~/Library/Preferences/ but found no matches for the old account info.

     

    Also tried this but got no matches:

    defaults read | grep -i oldacct

     

    Still not sure where this is stored such that it reappears in the plist file after starting Mail.

     

    Any guesses out there?

  • Phab4 Calculating status...
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    Nov 30, 2013 1:51 PM (in response to GC RKC)

    This is a simple answer for a problem I just happened on. Go to Mail>prefences>accounts>highlight the account you want to delete> advanced> unclick 'enable this account'

     

    And that's it! All gone from the list

  • Phab4 Level 1 Level 1 (0 points)
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    Nov 30, 2013 1:53 PM (in response to ericblanding)

    See below; works like a charm.

  • Pittspilot Calculating status...
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    Jan 15, 2014 2:12 PM (in response to ericblanding)

    ericblanding did you every find an answer, this is exactly the problem I have.  Same experience with editing the plist :-(

  • Holzfreiweiss Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 18, 2014 8:17 AM (in response to GC RKC)

    finally i managed to find that deleted Exchange account:

     

    It was in "System preferences" (not in Mail pref.-s) somewhere, likely below Internet accounts.

    (meanwhile my OSX is 10.9.1)

     

    Good luck!!

  • Holzfreiweiss Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jan 18, 2014 8:20 AM (in response to ericblanding)

    @ericblanding:

     

    maybe you want to use EasyFind (free) app that can really help searching through your HDD (e.g. for content).

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