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Jan 13, 2013 2:33 PM in response to Fernando721by léonie,The upload of your book may take much longer than an hour, if your book has many pages and the network is slow. Probably you interrupted the transfer too early.
But sometimes it happens, that the transfer hangs for some reasons:
- Your book may contain a corrupted image, that cannot be rendered - check the preview od your book very carefuly, if you see something suspicous with one of the images.
- Or the security settings for your AppleID need fixing. If your password is too simple, or the answers to your security questions not long enough, your order may hang for a long time, and you will get a useless error message - try again later. See this page for the security settings and fx them, if necessary: Apple ID: Tips for protecting the security of your account
To check the status of your order see:
Print Services Support - Apple Store (U.S.)
Order Status
To check the status of your Apple Print Products order, or to cancel, log into online Order Status with your Apple ID and password. Please note, for orders placed in iPhoto and Aperture, you have 90 minutes from the time you place your order to request a cancelation in online Order Status. We are unable to cancel Cards App orders. See below for more details.
Regards
Léonie