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HT1574: Redeeming iTunes Gift Cards and content codes

Learn about Redeeming iTunes Gift Cards and content codes

HT1574 A song I purchased  did not download properly. What do I do to fix this?

99 Views 1 Reply Latest reply: Jan 13, 2013 12:56 PM by Winston Churchill RSS
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Jan 13, 2013 12:45 PM

A song i purchased from itunes store on my ipad did not download properly. What do I do to fix this?

iPad, iOS 6.0.1
  • Winston Churchill Level 10 Level 10 (81,680 points)

    Welcome to the Apple Community.


    Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.


    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.


    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option which is revealed in the iTunes app on your iOS device by tapping the more button at the bottom of the screen.


    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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