1 2 3 Previous Next 30 Replies Latest reply: Apr 16, 2013 3:21 PM by petermac87 Go to original post
  • 15. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Fred Davenport Level 1 Level 1 (0 points)

    Thx Frank,

     

    I gave up on the Spinning Beach Ball and Apple Mail and reluctantly went back to Outlook 2011 as there is no beach ball/delay, plus all my exchange accounts work OK.

     

    This is sad, very, very sad that Apple Software is 1/10 as good as its hardware.

     

    Yes, I have been sending my _itch emails about Apple Mail to "Feedback" numerous times.

     

    I will give your very good suggestions, I try but not sure I can go back to Apple Mail.

     

    Apple Mail has _ucked for years and when oh when is Apple gonna listen to their most loyal and longtime (30+ years) users.

     

    Thx for your good help and it looks like this might work.

  • 16. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Frank W. Level 1 Level 1 (0 points)

    I finally solved the problem. I entered a fixed IP address for the corporate exchange servers on my work email accounts. That did it. It's been stable for some time. Oddly, I get a spinning beach ball for maybe 15 seconds when I launch mail. But then it goes away.

  • 17. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Fred Davenport Level 1 Level 1 (0 points)

    Thx Frank,

     

    I gave up and went back to Outlook 2011, which is not great, but I never get a spinning beach ball and both of my exchange accounts work much better than they do in Apple Mail.

     

    Shame, Shame on Apple for allowing such lousy software.

  • 18. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    LousyFool Level 4 Level 4 (2,640 points)

    BTW, what version is the MS Exchange server at the other end?

  • 19. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Frank W. Level 1 Level 1 (0 points)

    2010 sp2

  • 20. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Fred Davenport Level 1 Level 1 (0 points)

    LF,

     

    Not sure how do I find the MS Exchange Version?

     

    ...Why does my Exchange server work better on Outlook 2011 and have NEVER worked properly with Apple Mail?

     

    Thx much for any help.

     

    Have gone back and forth with Apple Mail and Outlook for 3-4 years.

     

    Thx Much

  • 21. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    LousyFool Level 4 Level 4 (2,640 points)

    1) Ask the server admin.

    2) If you can access OWA via browser, there should be a question mark in the upper right corner for help and "About". Under About you'll find version numbers. (Don't copy and past anything else here, just in case.)

    3) In a mail you've been receiving through that server, view all the message headers. Somewhere it says, "Received: from (...) with Microsoft SMTP Server id (version #)".

     

    With an old(er) version of Exchange it can be that Apple Mail doesn't work properly...

  • 22. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Fred Davenport Level 1 Level 1 (0 points)

    I sadly had to give up using Apple Mail a few weeks back due to the very, very, very, very annoying "spinning beach ball".

     

    Had to go back to Mail/Contacts cuz I had my most recent family email groups in "Contacts" so I could send a virtual Christmas Card to my clan.

     

    As I write this the beach ball continues to spin and I can only type "one letter at a time".

     

    All I want for Christmas is Apple Mail-Contacts-Calendar that works!

     

    Sad, Very, Very Sad.

  • 23. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Fred Davenport Level 1 Level 1 (0 points)

    Just went back to look for some old emails.

     

    Bad News: the "Spinning Beach Ball is Back, preventing me from looking what I need.

     

    Good News: The "Spinning Beach Ball" gives me time to send this note to BOTH this D-List and to FeedBack

     

    All I want for next Christmas (2013) is Apple for considerably improve our most important software on our Mac's (Mail, Calendar, Contacts). They are all very annoying and mostly unusable.

  • 24. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Fred Davenport Level 1 Level 1 (0 points)

    Yup, I am back while I wait for the dreaded Beach ball to stop so I can research some archived email in Apple Mail.

     

    When o when is Apple going to improve our mail, contacts, calendar software. They all stink and I am "forced" to use Outlook 2011, which is not much better.

     

    Please, please Apple make you software at least half as good as the hardware.

  • 25. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    LousyFool Level 4 Level 4 (2,640 points)

    Hey Fred,

     

    Thanks for keeping us up-to-date on your beach ball experience. Sorry if it's still the same and if it didn't heal itself over time by you simply waiting.

     

    ...to improve our mail, contacts, calendar software...

    You mean 'yours', not ours as in 'all of us'. 'Ours' run, or there's something wrong with a particular, individual system. Like in your case. In my case it's running - from day #1, and it still does.

    I haven't been reading through the whole thread again, but so much is sure: something would need to be done to get you up and running, and if it's a system re-installation, or even a clean install.

     

    Apple could improve your situation; all you'd need to do is carry your machine to an Apple Store or AASP. You must have still warranty on the unit, no? I keep my fingers crossed that you'll get it fixed under warranty... or free of charge, anyway, even in case it's caused by something 'home-brewn'...

  • 26. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    Fred Davenport Level 1 Level 1 (0 points)

    LF,

     

    Thx...you continue to be the best help for all of us!

     

    I have gone back and forth on Apple Mail for the many years it has existed and it still STINKS!!!

     

    I want to use Apple Mail more than you know, but it continues to be unusable with the dreaded 'Beach Ball" and other poor performance issues.

     

    Very, very sad that Apple's important software (Mail, Calendar, Contacts) are awful when compared to the very good Apple hardware.

     

    Hope the Apple folks will start paying attention to software soon.

  • 27. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    SKrace Level 1 Level 1 (0 points)

    Hi , I'm a complete and utter newbie , just got an imac and already had the spinning beach ball , hm. I tried setting up a second aol mail account and yep in a manner got one. Didn't show trash /sent/saved etc for second email account ,only for the first. However , we were not that bothered as still using PC as well.

    We could read my emails in the both accounts , but found that we could only delete emails in the first !

    Upon trying to delete the second account emails , yep , the Spinning Ball. Half an hour later , not being able to shut down , I power off . Rebooted and ball gone, without hesitation I removed the second account. No more S.Ball.

    PC's work much easier , so , before I use the darn thing again , I'll leave it to the wife, to use just hers in Apple mail .

    Perhaps there is a tutorial showing steps to add a second aol account separately   so it doesn't get confused ?

  • 28. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    petermac87 Level 5 Level 5 (4,205 points)

    SKrace wrote:

     

    Hi , I'm a complete and utter newbie , just got an imac and already had the spinning beach ball , hm. I tried setting up a second aol mail account and yep in a manner got one. Didn't show trash /sent/saved etc for second email account ,only for the first. However , we were not that bothered as still using PC as well.

    We could read my emails in the both accounts , but found that we could only delete emails in the first !

    Upon trying to delete the second account emails , yep , the Spinning Ball. Half an hour later , not being able to shut down , I power off . Rebooted and ball gone, without hesitation I removed the second account. No more S.Ball.

    PC's work much easier , so , before I use the darn thing again , I'll leave it to the wife, to use just hers in Apple mail .

    Perhaps there is a tutorial showing steps to add a second aol account separately   so it doesn't get confused ?

    What non-Apple programs are you running? Anti-Virus/Security? mackeeper, Little Snitch, etc.?

     

    pete

  • 29. Re: Dreaded Beach Ball Back in Apple Mail 10.8.2
    SKrace Level 1 Level 1 (0 points)

    Hi Pete , thanks for reply .

    As to what extra software , only silver light and Flash under support instructions.

    Then by peeps in Apple shop , Final Cut Pro x , Aperture , Pages and the cut down Adobe photoshop . Now had it 8 days and well . . . Expect I have much to learn quickly coming from PC . Had heard that the mac system was such a good system . Hm , hope I do not regret spending more than needed. I originally  wanted to do 3d and animation as well as photo work . And retire slowly into a trust worthy computer. Until I had the beach ball I had had no reason to believe that Apple had that amount of  trouble some have and this may only be a minor incident  .

    Perhaps reading forums is something I should have done first. However , I'm sure there is much help and looking forward to your reply . .