2 Replies Latest reply: Jan 13, 2013 5:50 PM by iinami
iinami Level 4 Level 4 (1,400 points)

Greetings. Daughter has an 8gb iPhone 4 with iOS 6.0.1 and itunes 10.7 and the phone is full with over 2gb other. I told her to restore from backup to see if that clears some but there is no option for that. When we click restore we only get the option to restore as new. Can anyone help?

MacBook Pro, Mac OS X (10.6.8), iPhone 5 iOS 6.0.2
  • 1. Re: No 'restore from backup' option available
    randers4 Level 9 Level 9 (57,195 points)

    If you're doing a full restore, at the end of the process when the phone restarts you will go back through initial the setup screens where you should get a option to restore from either an iCloud or an iTunes backup, as well as to restore as a new iPhone (see image below).  If you're just restoring from an iTunes backup with fully restoring the phone, just right-click on the name of the phone on the left side and select Restore from Backup (if using iTunes 11 first go to View>Show Sidebar).


    Restore from iTunes Backup.png

  • 2. Re: No 'restore from backup' option available
    iinami Level 4 Level 4 (1,400 points)

    Never mind, we found it by right clicking on the phone. Thanks Randers, your reply wasn't there when I replied.


    Message was edited by: iinami